Are there any items excluded from Moosejaw's return policy?

Asked a year ago
Yes, there are a few items that are excluded from Moosejaw's return policy. These include climbing equipment, underwear, swimsuits, food, watercraft, gift cards, and any items marked as final sale. Additionally, any items that are used, damaged, not in their original packaging, or missing tags are also exempt from the return policy. It is important to note that all returns must be made within 90 days of purchase and accompanied by the original receipt or packing slip. Moosejaw offers a hassle-free return process for eligible items, and customers can choose to receive a refund or opt for store credit. For further information or specific inquiries about return policies, customers are encouraged to reach out to Moosejaw's customer service team.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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