How long do I have to return a product to Moosejaw?
Asked a year ago
Customers have 30 days from the date of purchase to return a product to Moosejaw. This return policy allows ample time for customers to evaluate their purchase, ensuring satisfaction. Returned items must be in their original, unused condition, accompanied by the original tags and packaging. Moosejaw aims to provide a hassle-free return experience, encouraging customers to use the prepaid return shipping label, which is included with their order. Refunds will be issued in the original form of payment and may take up to 10 business days to process. Moosejaw also offers store credit for returned items if the customer prefers. Please note that certain exclusions and restrictions may apply, so it is recommended to review the complete return policy for further details.
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