ALDI Stores Customer FAQ

ALDI offers home delivery of groceries at almost every location. If your delivery is late, the first thing to do is to check for messages and notifications from Instacart or DoorDash, depending on which one is handling your delivery. If you can't contact the delivery driver, you can contact an Instacart or DoorDash representative. If that doesn't help, talk to an ALDI representative.

ALDI offers home delivery of groceries at almost every location. If your delivery is late, the first thing to do is to check for messages and notifications from Instacart or DoorDash, depending on which one is handling your delivery. If you can't contact the delivery driver, you can contact an Instacart or DoorDash representative. If that doesn't help, talk to an ALDI representative.

ALDI's return policy allows customers to return items accompanied by a receipt on return for a refund and a replacement item. This policy doesn't apply to all the products sold at ALDI. There are products that have a different return policy. Special buy items, computers and electronics, software, and DVDs all come with a separate return policy. Special buy items can be returned fro an exchange or refund. Computers and electronics can be returned within ninety days for a refund. However, DVDs and software come with a fourteen day return policy and if they are opened, an exchange is your only option. If there are any ALDI products that you are unsure of in terms of returning, call ALDI customer service to inquire about the return policy for these items.

You can fill out an application to work at ALDI online on their careers page. There, you can view available positions and submit your application for the job that interests you.

The best way to exchange an item purchased from an ALDI store is to return to any physical location with your receipt, as much of the unused product as you have, and any packaging. If you are returning an ALDI-brand food product, you should get the "Twice as Nice" guarantee and receive both a refund and replacement product. If your item does not qualify, you can choose for an exchange without a refund. If you do not have a receipt, you will receive store credit, which you may then use to purchase a replacement item. If you encounter any problems in this process, contact Customer Service for help.