The question we are asked most often is about how to talk to ALDI Stores customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Asked Jan 21, 2026 4:41 PM
How do I make an online purchase using an aldi gift card
Currently, ALDI does not allow online purchases with gift cards. Gift cards are intended for in-store shopping only. You can use your ALDI gift card for purchases at any ALDI store location.
Asked Jan 8, 2026 9:11 PM
how do i return an item i bought three weeks ago
You can return an item within 60 days of purchase, provided you have the receipt. Bring the item along with the original packaging and receipt to any ALDI store for a refund or exchange. If you don't have a receipt, a store team member will assist you with the return process.
Asked Oct 15, 2025 6:29 PM
Can I do cash out in Aldi store
ALDI does not offer cash-out services at the checkout. Their focus is on keeping prices low and the shopping experience efficient. For cash transactions, you can pay with cash for your purchases, but cash-out services are not available.
Asked Jul 2, 2025 11:57 PM
How do I return socks for refund?
You can return socks for a refund at any ALDI store. Ensure that the socks are in their original packaging and that you have your receipt. If you do not have the receipt, you may still be able to return them, but the refund may be issued as a store credit. Please check the specific return policy for details.
Asked Jun 5, 2025 5:10 PM
Help me with my ALDI Stores customer service issue
We look to the ALDI Stores issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.