Contact Duke Energy (NC & SC)

The best of the 4 ways to get in touch with Duke Energy (NC & SC) by GetHuman

Duke Energy (NC & SC) Phone Number
800-777-9898 · Residential Customer Service
GetHuman features available:
Free: skip the wait and have Duke Energy (NC & SC) call you instead
Current hold time
Remind me when call center opens
Fastest way to talk to a real Duke Energy (NC & SC) rep
Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
Help me with my issue
Duke Energy (NC & SC) Live Chat
Unfortunately, Duke Energy (NC & SC) does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duke Energy (NC & SC):

Need more time to pay before disconnection on Monday, the **th.
My breaker box keeps knocking off my water heater
I need to start service at a property we have listed for the bank. Real Estate Broker
my privacy boundary trees facing six forks road were cut down and ruined my property. I...
I am in New York due to a sudden death in my family i request * weeks time to pay the a...
There is a rotten pine tree leaning over power line. I would like to get duke power to...
I need to talk to a person at duke power about my bill before they cut my power off
Had a order to turn on service yesterday in Wiston Salem. Still have no power or heat...
Need to see if I owe anything in my name?
Calling for Jack Wright my father his address is *** church street Belmont, NC...
The website to report a light out is not working properly been trying this for two to t...
No issues with Duke Energy Progress.*I have received two phone calls from a male identi...
my name is sherry leonard *** sweet brair circle salisbury nc *****. i had bad situati...
Power outage at my home estimated time it will be turned back on today was on at * this...
I would like to speak to someone about my bill. The continuous upcharge for a PREPAID p...
More customer issuesHelp me with my issue

Duke Energy (NC & SC) contact information - compared

Above are our top recommendations for how to contact Duke Energy (NC & SC), including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Duke Energy (NC & SC) by looking at which ones are the fastest and which ones other customers recommend the most for solving Duke Energy (NC & SC) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duke Energy (NC & SC) across the following mediums: Phone, Web, Twitter.
Phone number / contact
3 mins
3 mins
< 38 hrs
15 mins

Does GetHuman work with Duke Energy (NC & SC)?

GetHuman does not work directly with Duke Energy (NC & SC)'s customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!