Above are our top recommendations for how to contact Duke Energy (NC & SC), including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Duke Energy (NC & SC) by looking at which ones are the fastest and which ones other customers recommend the most for solving Duke Energy (NC & SC) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duke Energy (NC & SC) across the following mediums: Phone, Web, Twitter.
Phone number / contact | Wait | Votes |
---|---|---|
800-777-9898 Residential Customer Service | 3 mins | 54 |
877-444-7731 Customer Service | 3 mins | 208 |
Online Help Customer Service | < 38 hrs | 182 |
https://twitter.com/DukeEnergy Customer Service | 9 mins | 163 |
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