Contact Duke Energy (NC & SC)

The best of the 4 ways to get in touch with Duke Energy (NC & SC) by GetHuman

Duke Energy (NC & SC) Phone Number
800-777-9898 · Residential Customer Service
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Duke Energy (NC & SC) Live Chat
Unfortunately, Duke Energy (NC & SC) does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duke Energy (NC & SC):

i need reset my password buti cant remember my old password can i reset it on my email.
Power outage at ***** N SR *** Gainesville Florida *****
We have several outages in Greenville S.C. and every time the power is restored I have...
Know what my rights are about my power and my landlord saying my power off immediately...
Lights flicker. Want service to check pole to house and meter.**Rhonda Helms***** Stone...
I paid my bill, but I was charged *x. It may have been my error, but I can't afford it...
need to get billing history for ****. You can snail mail it to my billing address, if...
** JULIA ST COLUMBUS NC *****, has a line running from main power line to the residence...
About a month ago I knocked one of your guid lines down i called the police and my insu...
Need billing department. Asap
Garage electricity has a separate line which needs to be turned on at **** Watts Bridge...
Lights out on **** Harrison rd Castalia nc *****
I want to know why I had to pay down payment
I am trying to set up an account using my email address. In past I used this same email...
Need refund on my account. Have called numerous times
More customer issues

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Duke Energy (NC & SC) contact information - compared

Above are our top recommendations for how to contact Duke Energy (NC & SC), including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Duke Energy (NC & SC) by looking at which ones are the fastest and which ones other customers recommend the most for solving Duke Energy (NC & SC) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duke Energy (NC & SC) across the following mediums: Phone, Web, Twitter.

Phone number / contactWaitVotes
Residential Customer Service
3 mins84
Customer Service
3 mins238
Online Help
Customer Service
< 38 hrs212
Customer Service
14 mins193

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