Contact Duke Energy (NC & SC)

The best of the 4 ways to get in touch with Duke Energy (NC & SC) by GetHuman

Duke Energy (NC & SC) Phone Number
800-777-9898 · Residential Customer Service
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Duke Energy (NC & SC) Live Chat
Unfortunately, Duke Energy (NC & SC) does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duke Energy (NC & SC):

"Waiting on hold - when trying to Trying to talk with someone..." · 8d ago
"Have service line moved temporarily in order to cut down dise..." · 9d ago
"When will my power be cut back on from the storm damage" · 10d ago
"My power is out I have asthma and I need to take a treatment..." · 10d ago
"the number isnt the same as on the account - when trying to l..." · 11d ago
See all customer issuesI need to contact Duke Energy (NC & SC) about an issue

Duke Energy (NC & SC) contact information - compared

Above are our top recommendations for how to contact Duke Energy (NC & SC), including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Duke Energy (NC & SC) by looking at which ones are the fastest and which ones other customers recommend the most for solving Duke Energy (NC & SC) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duke Energy (NC & SC) across the following mediums: Phone, Web, Twitter.
Phone number / contact
Wait
Votes
800-777-9898
Residential Customer Service
3 mins
83
877-444-7731
Customer Service
3 mins
237
Online Help
Customer Service
< 38 hrs
211
https://twitter.com/DukeEnergy
Customer Service
15 mins
192
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