Contact Duke Energy (NC & SC)

The best of the 4 ways to get in touch with Duke Energy (NC & SC) by GetHuman

Duke Energy (NC & SC) Phone Number
800-777-9898 · Residential Customer Service
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Duke Energy (NC & SC) Live Chat
Unfortunately, Duke Energy (NC & SC) does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duke Energy (NC & SC):

"I need to speak to a ** hour agent about my outage" · 8d ago
"Suppose to have my power on by *pm" · 8d ago
"Need to know if i owe a bill" · 8d ago
"Pay bill on ** nd of March instead of the **th" · 8d ago
"Request copy of past due bill" · 9d ago

Duke Energy (NC & SC) contact information - compared

Above are our top recommendations for how to contact Duke Energy (NC & SC), including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Duke Energy (NC & SC) by looking at which ones are the fastest and which ones other customers recommend the most for solving Duke Energy (NC & SC) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duke Energy (NC & SC) across the following mediums: Phone, Web, Twitter.
Phone number / contact
Residential Customer Service
3 mins
Customer Service
3 mins
Online Help
Customer Service
< 38 hrs
Customer Service
16 mins
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