Contact Comcast

The best of the 14 ways to get in touch with Comcast by GetHuman

Comcast Phone Number
800-934-6489 · Customer Service877-228-8567 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Comcast rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Comcast Live Chat
Comcast customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Comcast:

No internet since yesterday at *pm
Trying to restore internet service
I need to change my cancellation date to a week later
TV stuck on * channel. Remote doesn't work
feel free to check the records of our account:we had multiple appointments scheduled an...
I was paying for somebody s account for years, I can’t do it any more. We need to stop it.
Recertify my ACP eligibility
You keep cutting out my cable tv service and I miss recording prorams on my Dvr. You do...
Having Some problems with my Internet do not have Internet and it is saying I’ve caught...
Our work phones do not work and someone call me on my cell phone
Login to server with username *****@***.com failed.**Logins with NEW P...
I can’t get MSNBC on my phone. Is Comcast*Xfinity down? My zip code is ***** in State...
I have been watching Fox News on my phone for years and now it is saying that it is not...
More customer issues

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Comcast contact information - compared

Above are our top recommendations for how to contact Comcast, including their top phone number and live chat options. Below you can compare and contrast the 14 ways to contact Comcast by looking at which ones are the fastest and which ones other customers recommend the most for solving Comcast customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Comcast across the following mediums: Phone, Chat, Twitter, Web.

Phone number / contactWaitVotes
Customer Service
29 mins2527
Call For New Service
< 1 min2414
Live Chat
Customer Service
5 mins1650
Business Accounts
3 mins1529
Business Customer Service
24 mins1547
California Customer Service
3 mins1572
Moving & Address Change Concierge
< 1 min1135
Deals & Packages Concierge
< 1 min976
Corporate Offices
15 mins208
Live Chat
Customer Service
38 mins2883
Technical Support
38 mins1994
New Customer Concierge
< 1 min1488
Customer Service
77 mins1976
Online Help
Customer Service
< 7 hrs2867

Does GetHuman work with Comcast?

GetHuman does not work with Comcast's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Comcast at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Comcast's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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