Contact Comcast

The best of the 14 ways to get in touch with Comcast by GetHuman

Comcast Phone Number
800-934-6489 · Customer Service866-203-0432 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Comcast rep
  • Pro tips & talking points
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Comcast Live Chat
Comcast customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Comcast:

Want to get internet and cable
I would like to pay my Comcast account
Trying to return my Comcast equipment (xFi gateway and pods) because I've decided to us...
Escalation. Complaints of being ignored and never helped. Managers with full name and e...
I wait wait didn’t hear from Comcast didn’t set for new schedule service of internet
I wait wait on Comcast didn’t make set for new service
My Xfinity wifi is not working properly. There is no internet connection available to c...
I just made a manual payment. I just found out it's also scheduled for autopay
My home phone is not working
I have new debit card number and new phone number
I was past due on my cable bundle they shut me off. I want to know how much to turn back on.
I am inquiring about service at **** Crozier in Muskegon, MI *****, customer name Leat...
upgrading phone, can't get my phone number moved to the new phone, their voice mail is...
I was accepted and received a confirmation number for the e d ebb program and received...
I was approved for the evv program I need to speak with somebody so that way I can give...
More customer issues

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Comcast contact information - compared

Above are our top recommendations for how to contact Comcast, including their top phone number and live chat options. Below you can compare and contrast the 14 ways to contact Comcast by looking at which ones are the fastest and which ones other customers recommend the most for solving Comcast customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Comcast across the following mediums: Phone, Chat, Twitter, Web.

Phone number / contactWaitVotes
800-934-6489
Customer Service
29 mins2527
866-203-0432
New Customers
< 1 min2708
Live Chat
Customer Service
5 mins1562
800-391-3000
Business Accounts
3 mins1441
877-589-8809
Business Customer Service
24 mins1459
800-945-2288
California Customer Service
3 mins1866
888-959-6783
Moving & Address Change Concierge
< 1 min1429
888-379-2546
Deals & Packages Concierge
< 1 min888
215-286-1700
Corporate Offices
15 mins208
Live Chat
Customer Service
38 mins2795
866-316-1619
Technical Support
38 mins1906
888-986-8447
New Customer Concierge
< 1 min1400
@comcastcares
Customer Service
77 mins1888
Online Help
Customer Service
< 7 hrs2779

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