Dell Live Chat

How to chat with Dell by GetHuman

Dell Live Support Statistics

Live chat starting point
http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&cs=19&l=en&s=dhs
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
10:15am
Average wait
1
Current wait
3
Rank (overall)
2
Alternate methods
phone or chat or web or email
Quality of communication
60%
Quality of help
34%
Customer votes
48,684
Information last updated
Thu Jul 19 2018 09:00:00 GMT+0000 (UTC)
Best phone number
800-847-4096

Chatting with Dell Customer Service

Live chat with Dell by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Dell about. We can usually help ensure a better outcome. This is the best way to live chat with Dell because 2,484 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Dell usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&cs=19&l=en&s=dhs are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with Dell agents, they are most likely chatting with you from their call center located in Norfolk, VA or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Dell offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Dell with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Dell

While Dell does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Dell is their 800-847-4096 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Dell? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Dell Contact Info

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