Comcast Live Chat Support: Shortcuts & Tips

Comcast Live Chat

Live Chat with Comcast Agents
https://www.comcastsupport.com/ChatEntry/
Current Wait: 5 mins (avg 5)
Hours: Mon-Fri 7am-8pm, Sat 8am-5pm EST
Best alternative to live chat
For relevant help, and to make sure your issue gets attention, tell us the problem:

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Get the right department and more attention on your issue.

Update account information
1,313 chats about this, last 90 days
Cancel service
2,285 chats about this, last 90 days
Technical support
3,031 chats about this, last 90 days
Setup service
594 chats about this, last 90 days
Account access
644 chats about this, last 90 days

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Comcast Live Chat - by the Numbers

Live chat starting point
https://www.comcastsupport.com/ChatEntry/
Call-back available
NO
Department you chat with
Customer Service
Call center hours
Mon-Fri 7am-8pm, Sat 8am-5pm EST
Best time to chat
10:15am
Average wait
5
Current wait
5
Rank (overall)
2
Quality of communication
58%
Quality of help
47%
Customer votes
60,622
Information last updated
Tue Nov 21 2017 08:00:00 GMT+0000 (UTC)
Best phone number
800-266-2278

Chatting with Comcast Customer Service

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