Comcast Live Chat

How to chat with Comcast by GetHuman

Live Chat with Comcast Agents
https://www.comcastsupport.com/ChatEntry/
Current Wait: 5 mins (avg 5)
Hours: Mon-Fri 7am-8pm, Sat 8am-5pm EST
Live chat with Comcast customer service - relatively quick and easy real-time help from Comcast.
Why did you want to chat with Comcast?

Topics from recent customer chat windows

Comcast wires hanging in street on Lindsay Street in **** block. Contacted Verizon an...
Change service cancel Basic cable keep Internet.
We had entered an order to cancel March ** but have decided not to cancel. Please del...
Question on changing plans or canceling
Just paided my bill I need a signal sent to restart my service please
Cable is not working and I need to reset it every other day. I need to confirm what ca...
Pay bill cancel service
Our internet connection says “weak security”. It constantly seems to come and go. Also...
I ask you how much is basic cable was and you going to charge me five dollars That's ok...
How much is it to get basic cable
I changed my email address in xfinity on ******. The new email will not work until xfi...
Connection down. No tv, computer or landline phone. Has been down for a while.
Cannot launch browser on any device
My bill is higher than I signed up for and I want it fixed.
Help me with my issue

Comcast Live Support Statistics

Live chat starting pointhttps://www.comcastsupport.com/ChatEntry/
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 7am-8pm, Sat 8am-5pm EST
Best time to chat3:15pm
Average wait5
Current wait5
Rank (overall)3
Alternate methodsphone or chat or twitter or web
Quality of communication62%
Quality of help51%
Customer votes60,626
Information last updatedWed Mar 03 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-266-2278

Chatting with Comcast Customer Service

Live chat with Comcast by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Comcast about. We can usually help ensure a better outcome. This is the best way to live chat with Comcast because 331,158 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Comcast usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.comcastsupport.com/ChatEntry/ are used to handling Service Outage, Billing, Streaming or Download Trouble, Equipment Trouble, Cancel Service and other customer service issues. When you chat with Comcast agents, they are most likely chatting with you from their call center located in South Carolina or Pennsylvania or Colorado or New Hampshire. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-8pm, Sat 8am-5pm EST. It's hard to tell if companies like Comcast offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Comcast with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Comcast

While Comcast does offer live chat as a way to get help, they also have a phone number. In total, there are 15 ways to get in touch with them. The best phone number for Comcast is their 800-266-2278 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Comcast? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Comcast and GetHuman affiliated?

GetHuman and Comcast have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Comcast Contact Info

More ways to chat with Comcast

Customer ServiceLive Chat

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