Comcast Live Chat

How to chat with Comcast by GetHuman

Live Chat with Comcast Agents
https://www.comcastsupport.com/ChatEntry/
Current Wait: 5 mins (avg 5)
Hours: Mon-Fri 7am-8pm, Sat 8am-5pm EST
Live chat with Comcast customer service - relatively quick and easy real-time help from Comcast.
Why did you want to chat with Comcast?

Topics from recent customer chat windows

My phone is not working I can make outgoing calls but no incoming calls. This is a bu...
Need to cancel part of my service and then transfer it
switched to comcast internet from Verizon a couple of months ago. The lady that took ca...
No internet on router
Need to verify where my check is going
I need to speak to a person every Flash
Need to cancel services
Lost all sent emails on email server and outlook. Recover lost emails
Can’t change channels on main tv. Stuck on one channel and remote does nothing. All is...
Want to down grade service
I got a message telling me to change the battery in the motion sensor. I changed the b...
Cancelled all services on ******* on ******* you deducted full service automatically ou...
Keep losing channels pay a fortune for the service, only too lose channels I like to wa...
My new account was canceled and I just want my ** dollar deposit back so I can go somew...
Help me with my issue

Comcast Live Support Statistics

Live chat starting point
https://www.comcastsupport.com/ChatEntry/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 7am-8pm, Sat 8am-5pm EST
Best time to chat
10:45am
Average wait
5
Current wait
5
Rank (overall)
3
Alternate methods
phone or chat or twitter or web
Quality of communication
64%
Quality of help
53%
Customer votes
60,628
Information last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-266-2278

Chatting with Comcast Customer Service

Live chat with Comcast by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Comcast about. We can usually help ensure a better outcome. This is the best way to live chat with Comcast because 331,158 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Comcast usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.comcastsupport.com/ChatEntry/ are used to handling Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service and other customer service issues. When you chat with Comcast agents, they are most likely chatting with you from their call center located in South Carolina or Pennsylvania or Colorado or New Hampshire. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-8pm, Sat 8am-5pm EST. It's hard to tell if companies like Comcast offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Comcast with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Comcast

While Comcast does offer live chat as a way to get help, they also have a phone number. In total, there are 15 ways to get in touch with them. The best phone number for Comcast is their 800-266-2278 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Comcast? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Comcast and GetHuman affiliated?

GetHuman and Comcast have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Comcast Contact Info

More ways to chat with Comcast

Customer ServiceLive Chat
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