In a nutshell: If you have a Simple Mobile account, it's essential to understand how to access it. This gives you the ability to view relevant information, such as billing details. Read the following steps to learn more about how to log in to your Simple Mobile account.
If you have a Simple Mobile account, it's essential to understand how to access it. This gives you the ability to view relevant information, such as billing details. Read the following steps to learn more about how to log in to your Simple Mobile account.
Personal details you used to register for your Simple Mobile account
Visit the Simple Mobile website.
Locate the Simple Mobile menu on the homepage. It's represented by three black horizontal lines on a white background in the top-right corner of the website.
Click on the three stacked horizontal lines in the upper-right corner of the Simple Mobile website. Doing so will expand the menu.
Browse the Simple Mobile menu to locate the "My Account" link. It should be the first option on the list, with white lettering on a black background.
Click on the "My Account" link on the Simple Mobile menu. Doing so will take you to the "My Account" page.
Find the horizontal information box on the Simple Mobile "My Account" page. It's above the green-and-black "Continue" button and says "Phone #, Email or SIM #."
Click on the horizontal information box. Doing so will cause the cursor to blink and your phone's keyboard to pop up.
After clicking on the horizontal box, type in your email address, SIM number, or phone number.
Press the green-and-black "Continue" button. Proceed through the process until you log in to your Simple Mobile account. If you're unable to access your account, please move on to Step 10.
If you weren't able to access your account, it's helpful to reach out to Simple Mobile customer support. They can easily assist you with the process.
Before you call, make sure to have your information ready to provide to the representative, such as the email addresses you used when registering for the account. It's also important to tell the representative what you've already tried doing to access your Simple Mobile account. If you're having trouble logging in, they can suggest other steps you can take that may help.
Put your phone on speaker when you call Simple Mobile. This allows you to converse with the representative while attempting the recommendations they give you to try.
If you decide to reach out to Simple Mobile customer support, give yourself plenty of time to complete the phone call and get the assistance you need to access your account. Their knowledgeable team can guide you through the process.
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies