MetroPCS is a low-cost cell service provider that leases T-Mobile's vast network. Their service functions on no contract plans so there are no fees to be paid for a MetroPCS plan cancellation. You can cancel a MetroPCS plan by walking into a MetroPCS store and asking a customer representative to do it for you. On the other hand, you can contact customer service and they will also cancel the service.
How Much Does It Cost to Cancel My Metro PCS Plan?
MetroPCS is a Mobile Virtual Network Operator which means that they lease coverage from one of the four largest networks in the country and sell it for much less. Therefore, customers of Metro PCS can enjoy the same level of cell service as one of the large networks but for a lot less money.
Metro PCS is a subsidiary of T-Mobile so when you contract their service, you get on the same service as a T-Mobile user. The difference is in the service plans.
Service Plans
MetroPCS offers talk, text and data plans in four distinct categories. You do not need to sign an annual contract to enjoy MetroPCS service.
Every plan has unlimited talk and text. The difference in the pricing of the plans is caused by the amount of 4G LTE data each plan is accorded.
The four MetroPCS plans include the Base plan which costs $30 per month and includes 1GB of 4G LTE data. The $40 per month service plan allots you 6GB of LTE 4G data, the $50 a month plan has 30GB of 4G LTE data while the $60 per month plan has unlimited 4G LTE data.
MetroPCS also has family plans which have discounted offers depending on the number of monthly data allowance for up to 5 lines. The cheapest family plan is the $40 plan with 6GB 4G LTE data which can add an extra 4 lines and get $15 discounted from each line.
The $50 and $60 a month plans afford you a $10 discount per line as long as you are on the unlimited plan.
Cancelling MetroPCS Service Plans
MetroPCS service plans are no contract plans which make them very easy to cancel. Since you cannot be in breach of contract, you only need to stop paying for your line and your service will be cancelled.
There are several ways to cancel your MetroPCS plan. One of them is to simply walk into a MetroPCS store and ask a customer service rep to do it for you. If you prefer face to face interactions then this is the method you should use.
Whenever you have time just walk into one of the nationwide stores. It also ensures that there will be no further complications with shutting down your line since you can physically ensure the service is cancelled at the store. You may have to turn any offers to remain on the network which requires you to be utterly committed.
You can also use the following avenues to reach out to customer service and have them cancel your plan:
Phone
You can use your phone to cancel your MetroPCS plan in a number of ways. One of them is to dial *611 and follow the voice prompts to be connected to a customer service agent.
Another option is to call their customer service phone number directly. The benefit of using your phone to cancel the service is that it is extremely fast especially if there are few people on the line. The other reason is that it is highly effective since once your service plan is cancelled, the line will stop functioning and go dead.
You can use another phone to call customer service while you monitor phone too. To retrieve the MetroPCS customer service phone number, go to GetHuman.
Help Desk
MetroPCS also have an online help desk which also includes their social media feeds which you can utilize to contact customer care and ask them to cancel your plan. The help desk is not as effective as calling them but instant messaging applications can be quite fast.
The MetroPCS help desk's address can be found on GetHuman.
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