Metro PCS Help Pages

Metro PCS Customer FAQ, Forum, and Online Help Desk

Metro PCS Help @ metropcs.com
Customer Help
Average time to fix: (82 hours)
Busiest time: 9:30am
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Recent Metro PCS help topics searched

need to swap my active SIM card to my old phone it broke
Tried to get your * phone unlimited service for **$ and neither my husband or I were el...
I paid my bill, received a confirmation text on March **th ****, and my service was sti...
Good morning I want to change my cellphone account to my husband account if you can help me
I paid my monthly bill but I cant make or receive phone calls.
I need an extension on my bill my phone is suspended my name is Jerome Brown phone numb...
I am requesting an extension on my bill
I have no signal with my phone. I am also connected to my home wi fi service. When peo...
My phone is damaged ..I dropped it and cracked the screen ..and now I'm not able to typ...
I paid for an extra month on my credit card which is documented on my credit card bill...
My phone is having sound issues the people I call can't hear me without me having to yell
My phone was shut off is there anyway to get that specific phone number back?
My phone was turned off in the bill was paid
Add my second line back on
I would like to activate a phone that I suspended on my account
My my friend lost his phone and it needs to be canceled ***-***-**** and you should be...
See blokeo la Targetya SIM i quiero el n*mero puk el tel*fono rsetto PCS el n*mero es...

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Metro PCS Online Help at metropcs.com - Info & Stats

Help desk addresshttps://www.metropcs.com/contact-us.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time82
Rank amongst all ways to reach them4
Other means of communicationphone, web, facebook, twitter
Communication customer rating65%
Quality of help rating49%
Votes for online help2,698
When this was last updatedTue Apr 06 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-863-8768

Metro PCS Help Pages: What to Know

This is the Metro PCS help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Metro PCS's best customer help page or faq or forum, this is the best entry point according to 716,676 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-863-8768) which we show above. Sometimes when you dig through the various help topics and volumes on metropcs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Metro PCS agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Metro PCS: General Information

Metro PCS has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Metro PCS using 4 different media: phone, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-863-8768 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Metro PCS.

Do Metro PCS and GetHuman work together?

GetHuman has no relationship with Metro PCS and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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