Lyft Customer FAQ

If you canceled your ride within the designated time frame, you should receive a refund automatically. Refunds may take a few days to process and appear in your account. Please check your ride details and your payment method for any updates on the refund status. If you need to follow up, there is a link to the most up-to-date contact information right here on this page.

No, you cannot drive for Lyft with a temporary license. Lyft requires drivers to have a valid, permanent driver’s license. A temporary license may not meet the necessary legal requirements for ridesharing.

Currently, Lyft does not offer a pay later option for rides. Payment is typically required at the time of the ride. We recommend checking for any updates or new features in the app, as options may change over time.

To delete old payment methods from your Lyft account, open the Lyft app and go to the "Payment" section in your account settings. From there, you can view your current payment methods. Select the payment method you want to remove, and look for the option to delete or remove it. If the app indicates that you have too many payment methods, make sure to delete the old ones you no longer use to make space for a new payment method.

If you can't update your debit card, ensure that all card details are correctly entered and the card is valid for online transactions. Ensure the card hasn't expired or been blocked by your bank. Try restarting the app or using a different network connection. If the problem persists, you may need to check for any app updates or reinstall the Lyft app.