How Do I Change My Alaska Air Flight?

You can change your Alaska Air flight if an unforeseen reason causes you to do so. However, you should read and understand Alaska Air's flight change policy before changing you flight to know if you are eligible. If you are, you can change your flight at the Alaska Air kiosk at the airport, by contacting customer service and online through your account.

How Do I Change My Alaska Air Flight?

Alaska Air is the fifth largest airline in the United States by fleet size, passengers and destinations reached. The name is misleading as the airline is based in Seattle.

When you make a booking with Alaska Air, something unexpected may occur causing you to change your flight. It happens more often than you think and Alaska Airlines have a vey clear flight change policy as we will see.

You should not change your Alaska Air flight unless absolutely necessary. Otherwise, you should feel free to make any modifications at your discretion

Alaska Air Flight Change Policy

Alaska Air has a no-show policy to which they strictly adhere. The policy is meant to ensure flights take off on time, prevent overbooking and also to ensure as many as possible last minute passengers can get flights.

Therefore, if you think that you are going to miss an Alaska Air flight, you should let the airline know before it departs. That way, the value of your ticket can be redeemed and be used on another flight in the future. the ticket is credited to ‘My Wallet in your Alaska Air account.

You can make changes to your flight whether you are an individual passenger or flying through EazyBiz. You cannot make changes to flights bought through a third party.

To change your flight online, you must solely be travelling with the United States, Mexico or Canada. The ticket must also contain less than 8 air segments.

Moreover, there must be less than 6 parties to your reservation and hence not be part of a group or vacation package booking to change it. The reservation must not contain government fare or Saver Fare.

You can also not change an award ticket from the reservation call center or ticket counter. The changes need to be made less than a year from the date of purchase.

If you do not apprise the airline that you will miss your flight, they will cancel the flight and the ticket value will not be credited to your account. You must also change a flight before the departure of the original flight.

Changing your Flight

You have three options as far as changing your flight is concerned. You can either visit an Alaska Air kiosk at the airport, call customer service or do it yourself online. The third is the easiest and most convenient way to do so by far.

You should have all your travel documents with you at the airport and the same documents will be presented at the Alaska Air kiosk at the airport. An Alaska Air customer service representative will help you change your flight and will let you know if you are not eligible to make changes to your flight.

Dealing with the people at the airport is risky and if you are not courteous, it may prevent you from changing your flight. That is why changing it online is so convenient.

The process of changing it online is as follows:

  1. Launch your web browser and open the Alaska Air website.
  2. On the homepage, you should see the main menu tabs at the top. Click ‘Manage.'
  3. You will be redirected to the ‘Manage Reservations' page. You will be required to input either your last name or confirmation code or e-ticket number and then click ‘Continue.'
  4. You will then make changes to the passengers, destination or departure date as you wish.
  5. You will be taken to the check out counter where you will pay the change fee and ticket price differences.
  6. Click ‘Confirm change' and proceed to print your ticket.

If you want to have customer care help you change your ticket, you can find their contact information here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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