How Do I Redeem My Frequent Flyer Miles for a Flight with Alaska Air?

This article explains to Alaska Air customers how they can redeem their frequent flyer miles. If you have unused frequent flyer miles with Alaska Air, this guide could help you. The article explains what customers can use their frequent flyer miles for, how they can redeem air miles online, and what to do if these steps are unsuccessful.

Christian Allen is the editor / author responsible for this content.
Jun 17, 2020

If you often fly with Alaska Air and have started collecting frequent flyer miles, but you don't know how to redeem your points, follow this guide.

You're an Alaskan Air customer because they offer great prices and you have had good experiences with them in the past. For this reason, you recently signed up to being earning air miles, but you do not know how best to redeem them.

Fortunately, redeeming frequent flyer miles from Alaska Air is an easy process that can be completed on the Alaska Air website.

To find out how you can redeem your frequent flyer air miles with Alaska Air, follow this simple guide.

What Alaska Air Frequent Flyer Miles Can Be Used For:

If you are new to Alaska Air's frequent flyer miles program, it may be beneficial to learn the different ways you can use your air miles. Understanding all of your options will help you make the right decision for your needs.

You can redeem Alaska Air frequent flyer miles on the following services:

  • Alaska Air flights
  • Cathay Pacific and LAN flights
  • Hotel room bookings
  • Stopover bookings
  • Magazine membership subscriptions

You can also redeem your frequent flyer miles as a gift for friends or family.

Alternatively, you can convert your miles to charity donations for organizations, such as Make-A-Wish, The Fisher House Foundation, and The Nature Conservancy.

It may also be important to note that redeeming miles for Cathay Pacific and LAN flights must be done over the phone. To use your miles for partner flights, call the Alaska Air customer service team. You can find the contact details for the airline on the GetHuman website.

Redeeming Your Miles for Travel Online:

Visit The Alaska Air Website:

Redeeming frequent flyer miles online is the quickest and easiest way. To do so, visit the Alaskan Air homepage.

On the homepage, you should see a booking window. Enter the details of your desired travel itinerary as requested, including your departure and arrival locations and the dates of your trip. Then, locate the 'Use Miles' checkbox, check this box to redeem your miles.

Book Your Trip:

Once you have selected to use your miles, continue through the booking process as usual.

You can choose to redeem your miles for your whole trip, or just part of your trip.

For Anything Else:

If you are looking to redeem your miles for use on another service, such as a magazine subscription or charity donation, you need to visit the Alaska Air website.

Next, click on the 'Mileage Plan' tab, which is located in the main navigation bar. A drop-down menu will appear, from the menu, select the 'Use Miles' hyperlink.

Once you have reached the 'Use Miles' page, scroll down until you see the 'Other Ways to Use Miles' heading. Under this title, you will see the options for all the ways you can redeem your miles. You can now select the appropriate hyperlink that corresponds to the correct option

If These Steps are Unsuccessful:

If you have followed this guide, but still don't know how to redeem your miles, contact the Alaska Air customer service team. The contact details can be found on the GetHuman website.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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GetHuman has been working for over 10 years on sourcing information about big organizations like Alaska Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Redeem My Frequent Flyer Miles for a Flight with Alaska Air? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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