What should I do if I don't see my miles posted after a flight?

If a member does not see their miles posted to their account after a flight, there are several steps they can take to investigate the situation. First, it is important to ensure that the flight was eligible for mileage accrual under the Alaska Airlines Mileage Plan guidelines. Members should confirm that the flight was not already credited to another frequent flyer program, as this can sometimes occur when using partner airlines. Next, members should allow several days for the miles to process, as postings can sometimes take time to appear. If it has been more than a week since the flight, a member can log in to their Mileage Plan account and check their recent activity, which should provide further information regarding the miles claimed. In the case that miles are still not visible, members can coordinate with the airline's website to submit a mileage request through an online form. This typically requires the flight details, such as the date, flight number, and ticket number. If an online form submission is not an option, members may want to refer to the relevant web page for details on finding contact information, where they can further inquire about the status of their miles. By being proactive, members can effectively resolve any discrepancies regarding their mileage credits.