Does Alaska Airlines Mileage Plan offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Alaska Airlines Mileage Plan below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Alaska Airlines Mileage Plan phone number to document the phone system.
Here is how our research team describes the way the Alaska Airlines Mileage Plan phone system greets you: Thank you for calling the Alaska Airlines. In a word or two, how can I help you?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
Below are some clips we've found from Alaska Airlines Mileage Plan's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Alaska Airlines.
We are currently experiencing extremely high call volumes and long wait times.
If you are calling for a refund, please go to alaska air dot com to leverage self-service options.
If you have any issues processing your refund online, you can call at a later date even after your scheduled flight.
If you are calling to reschedule a flight and aren't able to self serve online, please hold for the next available agent.
We sincerely apologize for the long wait, and we'll be with you as soon as possible."
Excerpt from a call with Alaska Airlines Mileage Plan
Sunday, January 7, 2024 8:50 AM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Alaska Airlines.
We record calls for quality.
How can I help you today?"
Excerpt from a call with Alaska Airlines Mileage Plan
Tuesday, June 11, 2024 12:26 AM
What are the hours and when should I call?
Alaska Airlines Mileage Plan operates the call center for this 800-252-7522 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 197 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Alaska Airlines Mileage Plan call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alaska Airlines Mileage Plan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alaska Airlines Mileage Plan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Alaska Airlines Mileage Plan is Saturday.The most busy day to call is Friday, which averages 173% more phone calls by comparison.Again, this is based on a sample of 197 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Alaska Airlines Mileage Plan customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Alaska Airlines Mileage Plan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alaska Airlines Mileage Plan agent. This phone number is Alaska Airlines Mileage Plan's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-252-7522 include and other customer service issues. Rather than trying to call Alaska Airlines Mileage Plan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alaska Airlines Mileage Plan has 1 phone number. It's not always clear what is the best way to talk to Alaska Airlines Mileage Plan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Alaska Airlines Mileage Plan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alaska Airlines Mileage Plan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.