How Do I Cancel Call Forwarding with AT&T?

When you cannot be near your cellphone or landline, you can forward your calls to another number. After you return, deactivating call forwarding on your AT&T device is easy. Whether you have a landline, iPhone or Android, you can turn off call forwarding by following a few easy steps.

If you know you are going to be away from your phone, but you are also expecting an important phone call, you can forward your calls to another number so you don't miss it. Then, you can cancel call forwarding when you don't need it anymore. So, how do you cancel call forwarding with AT&T? You can get information and assistance from AT&T customer support here, and below are the steps to canceling call forwarding.

How to Cancel Call Forwarding

You can forward both your home phone (landline) and your cellphone. To cancel call forwarding on your AT&T phone, follow the steps for each outlined below.

Landline

If you have forwarded your landline to another phone, do the following to cancel it:

Perform the "off hook" action with your physical phone. Off hook action usually refers to one of these actions:
- Hitting the "flash" key on your phone.
- Pressing the "talk" key on your phone or phone base.
- Pressing the "phone" key on your phone or phone base.
Listen for the dial tone.
When you hear the dial tone, hit #21# on your phone.
Wait until you hear the confirmation tone (usually three seconds) before you replace the handset.
Once you hear that confirmation tone, your call forwarding on your AT&T phone has been canceled.

Cellphone

To cancel call forwarding on your AT&T cellphone, follow the steps for your iPhone or Android outlined below.

iPhone

If you have an iPhone, cancel your AT&T call forwarding by doing the following:

Open "settings" on your iPhone.
Scroll down to and tap on "Phone."
Touch "Call forwarding."
Turn call forwarding off by sliding the green slider to the "off" position.

Android

If you are an android user, you can turn off call forwarding by completing these steps:

Select the "Phone" icon on your screen.
Tap on "Settings."
Scroll to and choose "More settings" in the menu.
Tap on "Always forward" or the forward setting you previously chose when activating it.
Select "Turn off" to deactivate call forwarding on your AT&T Android phone.

Call Forward Cancel Code

If you used the universal code to set up call forwarding, you can cancel it by simply opening your phone keypad on your cellphone or using the keypad on your landline phone to deactivate. The deactivation code is *73#. When you dial that, you will hear a confirmation tone or message telling you call forwarding has been canceled.

Call forwarding can help you receive all your calls so you don't miss anything important even when you cannot be near your own device. For more information and assistance, contact AT&T customer support here.

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