How Do I Check If AT&T Wireless Service Is Available in My Area?

Find out all the ways you can check if AT&T Wireless offers service in your area.

Jan 29, 2020

AT&T Wireless is a telecommunications company based out of Georgia, USA. The company offers mobile phone plans, mobile devices, and wireless accessories. In total, the organization provides wireless services to over 160 million subscribers across the United States including Puerto Rico and the U.S. Virgin Islands. If you are considering signing up for an AT&T Wireless plan, follow these simple steps to find out if they provide service in your area.


Check AT&T Wireless Service Area Online

  1. Go to https://www.att.com/availability/
  2. Enter your street address and ZIP code and select ‘Check Availability.'
  3. You'll be redirected to a page that has all the details of service coverage for your area.


Contact AT&T Wireless Customer Support Via Phone

If you're having difficulties finding out the service availability for your area online, you can call into the AT&T customer support line. Give the customer support representative your full address and ask about service availability.


Contact AT&T Wireless Customer Support Via Live Chat

  1. Go to https://www.att.com/support/contact-us/wireless
  2. Scroll down to the middle of the page and select the chat box function under the ‘Prefer to Chat' area.
  3. If the chat function is not appearing, you may be trying to connect during nonworking hours. You can opt to try again later or call into the AT&T customer service line instead.
  4. If you are able to use the chat function, you will have to answer a few automated questions before being connected with a live customer service representative.
  5. Give the customer support representative your full address and ask about service availability.


Contact AT&T Wireless Customer Support Via Facebook Messenger

  1. Go to https://www.att.com/support/contact-us/wireless
  2. Scroll down to the section of the page that says, ‘Here's how to get in touch with us.'
  3. Select the Facebook icon.
  4. If you're not signed in to your Facebook account, you will have to log in with your email and phone number, and your password.
  5. In the Messenger chat box, send a message to AT&T asking about service coverage in your area. Provide your full address. AT&T typically takes a few business hours to respond via Facebook Messenger. You will receive a notification on your app once they've responded.


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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check If AT&T Wireless Service Is Available in My Area? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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