United Airlines Customer Care on Twitter

Getting United Airlines's Attention on Twitter by GetHuman

@united
Customer Twitter Account
Usually replies within: 13 hours
Best time to tweet: ~9am
#17 of 23 contacts
55,050 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Refund FlightTweet re: Baggage ProblemTweet re: Change FlightTweet re: Flight InquiryTweet re: Special RequestAbout a different issue

Recent reasons others tried tweeting United Airlines

My United flight is scheduled for January **. I received an email yesterday from United...
hello I was going through an agent to get my tickets and that agent basically scammed u...
MY father has seriously ill and discharged home with Hospice. i would appreciated a co...
I would like to know if I can upgrade my seat on my flight from west palm beach to Newa...
I need a new flight because my first flight is delayed and I’ll definitely miss my conn...
I’m flying back from Los Angeles to London on a basic economy flight.**On my way here I...
Necesito cancelar un pasaje
Just trying to find out about my return flight next week on Saturday. It appears that o...
Can we take cigarettes and disposable lighter in our carry on ? Can we also put in our...
Quanto costa al kg in piu il bagaglio partendo da new York e arrivando a milano superan...
Hi, I need to get in contact with someone who can come meet with my company to go over...
I’ve been sick all night and shivering. Think I have the flu. I should be flying out o...
Refund the$*** your acr agent scammed from me is that clear enough for you
Get help with my issue

United Airlines Twitter-based Customer Help - Stats

Twitter @ Handle
@united
Call-back available
NO
Best hours
24 hours, 7 days
Right time to tweet them
9am
Expected reply tweet
13
Issue turnaround time
31
Rank (amongst all ways to contact)
17
Legibility of messaging
75%
Customer service rating
61%
Customer votes
55,050
Information last updated
Sat Feb 22 2020 08:00:00 GMT+0000 (UTC)

United Airlines Customer Service through Twitter

United Airlines is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that United Airlines will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM United Airlines your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like United Airlines that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that United Airlines's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting United Airlines

Of the 23 way(s) to get in touch with United Airlines, customers like you claim that the best one is the 800-864-8331 option. From this page you can easily access all the possible contact information options for United Airlines as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach United Airlines? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact United Airlines

More Companies on Twitter

Southwest Airlines on TwitterDelta on TwitterAmerican Airlines on TwitterNorthwest Airlines on TwitterJetBlue on Twitter
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!