United Airlines Customer Care on Twitter

Getting United Airlines's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 18 hours
Best time to tweet: ~10:15am
#17 of 21 contacts
55,081 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting United Airlines

I am asking for the refund which should be refunded half month ago.
My flight was cancelled by the airline and i want to be reimbursed
Need help to change my flight
Seemed to be locked out for travel
I need clarification on the COVID policy. When can I travel after I tested positive?
I was injured in the boarding area of United Airlines in Nassau Bahamas. I’m trying to...
tengo un cr*dito y deseo usarlo en un vuelo
Hello*I would like to upgade my flight with Miles. *I*m a Miles&more member by Lufthans...
Need to cancel flight due to a medical emergency. Flight **** on Aug *, confirmation * LPDHZ*
Delayed Baggage still not arrived in Japan. Need number for United desk at Lax to find...
I bought a business class ticket for an international flight. Someone took my seat and...
Switch flight to later time tomorrow thank you so much really appreciate it
Need to book a child ticket

Get help with my issue

United Airlines Twitter-based Customer Help - Stats

Twitter @ Handle@united
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet18
Issue turnaround time21
Rank (amongst all ways to contact)17
Legibility of messaging44%
Customer service rating37%
Customer votes55,081
Information last updatedMon Sep 18 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

United Airlines Customer Service through Twitter

United Airlines is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that United Airlines will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM United Airlines your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like United Airlines that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that United Airlines's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting United Airlines

Of the 21 way(s) to get in touch with United Airlines, customers like you claim that the best one is the 800-864-8331 option. From this page you can easily access all the possible contact information options for United Airlines as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach United Airlines? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact United Airlines

More Companies on Twitter

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!