United Airlines Customer Care on Twitter

Getting United Airlines's Attention on Twitter by GetHuman

@united
Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~2:30pm
#18 of 23 contacts
55,052 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting United Airlines

Trying to get credit for my certificate
I would like to talk to someone at united in reservations
Want to book a flight.
How do I find my MileagePlus number?
I'm flying from Fresno Ca to Ft Myerss FL, do I need to have a Covid test?
I’m trying to use a flight voucher and have been told it has been used already. The vou...
I want ti get a earlier flight and i want to know if it’s pissible cause israel is clos...
Possibly change flight
Itinerary for Manda Jitendra Mehta*DATE: ***********Flight UA*** *MUMBAI TO EWR*Flight...
Question about lap child documentation
Need info about my flight
When is the United Airline scheduled to fly between Guam and Palau resumed?
Can the United Airline transport human remain to Koror, Palau during this pandemic time...

Get help with my issue

United Airlines Twitter-based Customer Help - Stats

Twitter @ Handle@united
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2:30pm
Expected reply tweet15
Issue turnaround time43
Rank (amongst all ways to contact)18
Legibility of messaging73%
Customer service rating63%
Customer votes55,052
Information last updatedFri Mar 05 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

United Airlines Customer Service through Twitter

United Airlines is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that United Airlines will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM United Airlines your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like United Airlines that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that United Airlines's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting United Airlines

Of the 23 way(s) to get in touch with United Airlines, customers like you claim that the best one is the 800-864-8331 option. From this page you can easily access all the possible contact information options for United Airlines as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach United Airlines? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact United Airlines

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