United Airlines Customer Care on Twitter

Getting United Airlines's Attention on Twitter by GetHuman

@united
Customer Twitter Account
Usually replies within: 18 hours
Best time to tweet: ~10:45am
#18 of 23 contacts
55,056 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting United Airlines

I received a positive Covid test on ****** and have been quarantining in London since t...
Wanna know Covid-** test requirements to enter united states. Am traveling to the Unite...
When I first subscribe to NBA league pass one team pass. It told me that it was only fo...
I'd like to upgrade my flights from EWR to CDG. Online it looks like seats are availabl...
Need to book a flight directly from United,*rd party like cheapo air are frustrating an...
I ordered * tickets from ORD to SAN yesterday and when I received my confirmation I not...
Can’t check into flight
Lost refund and reschedule flight
I transferred over miles from my Marriot account to United last week and they are still...
Name is spelled wrong on ticket
Need to change form of payment on recently booked flight
REQUIREMENT FOR INTERNATIONAl flight to Germany regarding covid **. what certification...
Very flight*seat details

Get help with my issue

United Airlines Twitter-based Customer Help - Stats

Twitter @ Handle@united
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet18
Issue turnaround time29
Rank (amongst all ways to contact)18
Legibility of messaging70%
Customer service rating66%
Customer votes55,056
Information last updatedWed May 18 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

United Airlines Customer Service through Twitter

United Airlines is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that United Airlines will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM United Airlines your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like United Airlines that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that United Airlines's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting United Airlines

Of the 23 way(s) to get in touch with United Airlines, customers like you claim that the best one is the 800-864-8331 option. From this page you can easily access all the possible contact information options for United Airlines as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach United Airlines? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact United Airlines

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