United Airlines Customer Care on Twitter

Getting United Airlines's Attention on Twitter by GetHuman

@united
Customer Twitter Account
  • Somebody from United Airlines usually replies within 18 hours.
  • GetHuman site vistors rank this #16 out of 20 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling United Airlines instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting United Airlines

Confirm NCG*SG *Seat *A, flying in from HOU-IAH**I left me iPad in the little compartme...
Flight got delayed and need to rebook a connecting flight.
MY NAME IS YOGINDER CHABRA , MY WIFE AND I ARE MILEAGES PLUS MEMBERS. WE FLEW FROM PHX...
Case ID: *****************I need escalation on these refunds that I've requested on AUG...
Family emergency can’t make it on flight Need to know options
not compensated properly
I missed my outbound flight (Denver to Indianapolis) and took another flight from an ai...
Not able to check in for my flight in less than **h
I have a flight today UK to USA. I am about to test for COVID because I have symptoms...
United flight lost my bag when my flight was canceled and can’t reach a human. None of...
Hello,my name is Atygaeva Laura. I lost my luggage in Amsterdam. I flew from Newwark Li...
This has never been resolved. Please issue me a refund for this erroneous charge...
I booked a flight from Wichita, Kansas to Chicago, IL for tomorrow Sunday at **:**pm. B...

United Airlines Twitter-based Customer Help - Stats

Twitter @ Handle@united
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet18
Issue turnaround time21
Rank (amongst all ways to contact)16
Legibility of messaging70%
Customer service rating66%
Customer votes55,055
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

United Airlines Customer Service through Twitter

United Airlines is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that United Airlines will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM United Airlines your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like United Airlines that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that United Airlines's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting United Airlines

Of the 20 way(s) to get in touch with United Airlines, customers like you claim that the best one is the 800-864-8331 option. From this page you can easily access all the possible contact information options for United Airlines as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach United Airlines? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact United Airlines

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