How Do I Set Up My United Healthcare Account Online?

United Healthcare is an American insurance company that focuses on promoting health care worldwide. Most people with United Healthcare need an online account to access perks such as seeing their medical history and updating their personal information. You may be wondering how to set up your United Healthcare online account. Here is how:

Visit the United Healthcare Website

First, go to the United Healthcare website and click the "Enter Log-in" button on the right side of the page. This will take you to a log-in page for healthcare members. Enter your username and password, then click "Submit." If this is not your first time visiting the site, click "Not a Member" on the page that appears after you click the "Enter Login" button.

Enter Your Personal Information

After you've entered the system, there will be a prompt to enter your personal information. This includes your name, email, sex, date of birth and phone number. You can select if you want text messages for this account or not. There will also be a prompt to set up a Voice Profile. If you have a landline, it is recommended that you select this option; otherwise, select "No." You may also add your mailing address if this is different from the one listed on the file.

Start Using Your Online Account.

After successfully entering all of your personal information, you'll be able to use your account. You can now check your personal information, make payments and update the information on file for you.

Call United Healthcare HCM Support team.

If you can't get an email due to problems with your phone number, then call the HCM support team. Call the number listed on their website, explain that you need a new reset email, and give your name, member ID number and date of birth. They will use this information to verify that you are a legitimate account holder that needs a reset email. You must also provide the last four digits of your social security number and the phone number associated with this account.

After calling United Healthcare support, you should receive a reset email within five to 10 minutes. Be sure to check your spam folder if the email does not arrive within this period.

What if You Forget Your Password?

If you still cannot access your United Healthcare account or if you've forgotten what username or password you used to create an account, then try these steps:

Request a New Username and Password

If you cannot log in because the username or password that you use is no longer working, request a new username and password. To request a new username and password, click on the "Forgot Username or Password" tab. This is located at the bottom of the log-in page.

Provide Requested Information to Reset Email

After clicking that tab, you will be prompted to enter your ZIP code, last name and date of birth. Once you've entered that information, you must select if United healthcare member or not. If you are a member, then click the "Member" option and if not, click "Not A Member."

Fill in the requested information for resetting your email. This includes your email address, username and password. Make sure to read the statement below each prompt before filling them in. Once you have filled in all the information, click "Next." You may also choose to change your password instead of resetting it. If you want to change your password, select "Change Password"; otherwise, select "Reset My Password."

After submitting this form, they will send a new email. This email will include a link to reset your account and re-access the system.