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United Healthcare Customer FAQ

Top Answers & How-to Guides

What is United Healthcare's Phone Number?

The question we are asked most often is about how to talk to United Healthcare customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Set Up My United Healthcare Account Online?

United Healthcare is one of the leading companies that promote healthcare worldwide. You can create your United Healthcare...

How Do I Cancel My Enrollment with United Healthcare?

You can comfortably cancel your enrollment to the United Healthcare plan either by filling in a request form or by contacting...
Ask any question you have about United Healthcare customer service, get an answer now.

Recent United Healthcare Customer Questions

I have an obstructed bowel and am traveling in Ireland. I need surgery prior to returning to the states. How is this covered?

Coverage for medical emergencies during international travel may vary depending on your specific plan. Many United Healthcare plans may cover medically necessary emergencies, and prior authorization may be necessary for some services. However, details of this coverage can vary. It's important to understand the specifics of your plan's coverage and limitations. Check the details of your plan documents which can provide the specific guidelines on how United Healthcare handles international healthcare services. If immediate care is needed, go to the nearest hospital and then contact United Healthcare as soon as possible to notify them about your situation.
Asked May 2, 2024 9:29 AM

How do I join your Medicare health plan ?

Joining the United Healthcare Medicare health plan involves a straightforward process. First, you'll need to confirm your eligibility, which generally means you are 65 years old or have a qualifying disability. Next, research the available United Healthcare Medicare plans in your area, considering factors like cost, coverage, and networks. Then, decide on the type of plan that fits your needs such as Medicare Advantage, Prescription Drug Plan, or Supplement Insurance plan, among others. Once you've chosen your plan, you can apply online through the United Healthcare website, by phone, or through the mail depending on preference.
Asked Mar 11, 2024 4:21 PM

Help me with my United Healthcare customer service issue

Finding Providers

How to Find a Therapist Covered by United Healthcare?

As a United Healthcare member, you can check online to see if a therapist you want to use for treatment is covered by your...

How to obtain a network directory of providers under my plan?

To get a network directory of providers for a United Healthcare plan, one can visit the official website at uhc.com. There one...

How do I find a specialist in my area covered by United Healthcare?

To locate a specialist covered by United Healthcare in your area, visit their official website and use the provider search...

Claims and Appeals

How Do I Submit a Claim to United Healthcare?

When you find yourself responsible for submitting your claim to United Healthcare, you can do so by following a few simple...

How do I appeal a claim denial with United Healthcare?

To appeal a claim denial with United Healthcare, begin by reviewing the denial letter for reasons and codes. Gather supporting...

Account Management

How Do I Set Up My United Healthcare Account Online?

United Healthcare is one of the leading companies that promote healthcare worldwide. You can create your United Healthcare...

How Do I Cancel My Enrollment with United Healthcare?

You can comfortably cancel your enrollment to the United Healthcare plan either by filling in a request form or by contacting...

How Do I Change My Primary Care Physician with United Healthcare?

To change a primary care physician with United Healthcare, members can log into their online account, select a new physician...

Pre-authorization and Services

What resources are available for managing chronic conditions with United Healthcare?

United Healthcare provides several resources for managing chronic conditions, including an online portal with educational...

What services require pre-authorization with United Healthcare?

Pre-authorization is necessary for certain services with United Healthcare, including inpatient admissions, outpatient...

What wellness programs are offered by United Healthcare?

United Healthcare offers a diverse range of wellness programs that promote overall health and well-being. These programs...

How can I access telehealth services through United Healthcare?

United Healthcare provides easy access to telehealth services via their website or mobile app. Members can log in to find...
We look to the United Healthcare issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
United Healthcare issues reported to GetHuman
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