Optimum Customer Care on Twitter

Getting Optimum's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Change PlanTweet re: Cancel AccountTweet re: Service OutageTweet re: Dispute a ChargeTweet re: Technical SupportAbout a different issue
23,725 customers have checked with GetHuman if Optimum has a Twitter address for customers in the last 45 days.
Optimum does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Optimum

Still waiting to resolve my problem.
I have made my late pay to restored my internet services since last night.yet nothing e...
I need to speak to someone about my bill and billing address. If I don't speak to a hum...
I went into the store today and bought over $** in items and didn't receive any points...
When I started with cablevision years ago, I believe in ****, I took out Showtime packa...
I need to apply for wifi
i want my service restored since my bill is completely paid.
service interruption for non-payment. Bill paid to collections agency. Need my service...
Cancel Optimum Internet service
THe technician screwed up the service in my house.
Been awaiting a new remote in the mail since dec **th since out dog chewed our only rem...
unable to update credit card info on Voice Per Minute International page.
Me mud* que tengo que aser para cambiar mi optimun
Get help with my issue

Optimum Customer Service through Twitter

Optimum is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Optimum.

Customer Support through Twitter in General

While we don't know of a Twitter username for Optimum, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Optimum

Of the 9 way(s) to get in touch with Optimum, customers like you claim that the best one is the 888-276-5255 option. From this page you can easily access all the possible contact information options for Optimum as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Optimum? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Optimum

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