Optimum Customer Care on Twitter

Getting Optimum's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
23,727 customers have checked with GetHuman if Optimum has a Twitter address for customers in the last 45 days.
Optimum does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Optimum

On Saturday my nephew Wayne Brown accidentally returned my tv power cord along with the...
I have been waiting for a return call from a supervisor since December *nd. I called ag...
I paid my bill but the bank returned the payment due to fraud in my account. Just check...
Need my internat on need help with payment
I want to pay my bill
Cable tv service was out earlier today. When it came back on it was sound but no pictu...
Changes on my account
Do you have to have A WiFi connection for the back up camera.
I had a technician appointment inside my home today.l and the technician left without c...
want to suspend use for * months
Cancel optimum service
I pay my outstanding bill and they put a flag on my account I have nothing to do with n...
I switched over service from Verizon on December ** however after two technicians comin...

Get help with my issue

Optimum Customer Service through Twitter

Optimum is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Optimum.

Customer Support through Twitter in General

While we don't know of a Twitter username for Optimum, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Optimum

Of the 10 way(s) to get in touch with Optimum, customers like you claim that the best one is the 888-276-5255 option. From this page you can easily access all the possible contact information options for Optimum as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Optimum? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Optimum

Help from a Real Person

We partner with a company based in San Francisco with live support experts available 24/7. Take advantage of a $1 one-week trial membership and speak with an expert now about your issue.
Chat With an Expert

More Companies on Twitter

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!