Optimum Customer Care on Twitter

Getting Optimum's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
23,729 customers have checked with GetHuman if Optimum has a Twitter address for customers in the last 45 days.
Optimum does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Optimum

Internet not working the way it was installed I have had to call multiple times
I asked the bot to cancel my new service order for Dec *th, after reading this companie...
themessage on the tv has me signing up with acct * phone * & tech id.. I can't get thru it.
No wifi access. My account not showing up
Looking to cancel my plan
Technical support for my internet
Billing question. Trying to make a payment but wrong card on app so I need to change it.
My Bally sports channels are just a bunch of static I would like to have it fixed so I...
My Bally sports channels are not working
Lost my wifi pin code when my fone broke
I get food stamps, ssdi,my internet is free or discounted i owe u a bill for **.** we a...
I live at Cedar Hills Apts in Ozark, Missouri. My Tv monthly charge includes Local Broa...
Missing channels again

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Optimum Customer Service through Twitter

Optimum is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Optimum.

Customer Support through Twitter in General

While we don't know of a Twitter username for Optimum, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Optimum

Of the 10 way(s) to get in touch with Optimum, customers like you claim that the best one is the 888-276-5255 option. From this page you can easily access all the possible contact information options for Optimum as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Optimum? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Optimum

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