Netflix (UK) Customer Care on Twitter

Getting Netflix (UK)'s Attention on Twitter by GetHuman

@NetflixHelpsUK
Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~2:45pm
#2 of 2 contacts
676 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Netflix (UK)

I want to cancel my membership
I’m getting emails about my new account when I do not own a Netflix account. I am afrai...
can you help me please I have a Netflix account how do I watch prime movies when I am i...
Netflix has charged me **.** however I chose the *.** plan, I also thought the first mo...
I want to get Netflix is it cheaper if I pay for year up front and can I still have tri...
Trying to watch The Last Jedi before it leaves Netflix platform. Please tell me if it i...
Trying to watch the last Jedi before it leaves the platform. Cannot find it. Has it alr...
My Netflix has been saying “we’re having trouble playing this title at the moment. Plea...
Hello, I’m getting very disappointed with Netflix! Feel your new additions are getting...
Why am I seeing * charges on my bank account for netflix this month? I only have * acco...
Why are you screening something which portrays Jesus as homosexual?
Hi my name is Miss Aimee-Jane Morgan I just want to know when the new season for Penn...
I didn't upgrade any offers but you took £**.** from my bank account

Get help with my issue

Netflix (UK) Twitter-based Customer Help - Stats

Twitter @ Handle@NetflixHelpsUK
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2:45pm
Expected reply tweet2
Issue turnaround time6
Rank (amongst all ways to contact)2
Legibility of messaging90%
Customer service rating94%
Customer votes676
Information last updatedTue Jun 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Netflix (UK) Customer Service through Twitter

Netflix (UK) is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Netflix (UK) will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Netflix (UK) your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Netflix (UK) that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Netflix (UK)'s personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Netflix (UK)

Of the 2 way(s) to get in touch with Netflix (UK), customers like you claim that the best one is the 0800 096 6379 option. From this page you can easily access all the possible contact information options for Netflix (UK) as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Netflix (UK)? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Netflix (UK)

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