Blue Cross/Blue Shield (IL) Phone Number

Calling Blue Cross/Blue Shield (IL) customer service faster by GetHuman

800-327-8497
Customer service
888-218-3830
New customers
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get to a live person fastest: This is for PPO users. Say "Member Services" then "Customer Advocate" or "I don't know" when asked for an ID or Social.
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.
Report your Blue Cross/Blue Shield (IL) issue: GetHuman walks you through to resolution with our best tools, fastest contacts, reminders, follow-up and more!

Customer Number 800-327-8497 - by the Numbers

Phone number to dial
800-327-8497
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
2pm
Navigate phone maze to a human
This is for PPO users. Say "Member Services" then "Customer Advocate" or "I don't know" when asked for an ID or Social.
Average wait
4
Current wait
7
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
80%
Quality of help
75%
Customer votes
210
Information last updated
Sun May 20 2018 08:00:00 GMT+0000 (UTC)

Blue Cross/Blue Shield (IL)'s Best Toll-Free/800 Customer Phone Number

This is Blue Cross/Blue Shield (IL)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross/Blue Shield (IL) agent. This phone number is Blue Cross/Blue Shield (IL)'s Best Phone Number because 13,356 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-327-8497 include Billing, Contact customer service, Find a provider, Claims and other customer service issues. Rather than trying to call Blue Cross/Blue Shield (IL) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Blue Cross/Blue Shield (IL) has 5 phone numbers. It's not always clear what is the best way to talk to Blue Cross/Blue Shield (IL) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Cross/Blue Shield (IL) - by phone or otherwise

While 800-327-8497 is Blue Cross/Blue Shield (IL)'s best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Blue Cross/Blue Shield (IL) customers, is by calling their 800-892-2803 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-892-2803 for Customer Service. If you think this information is inaccurate or know of other ways to contact Blue Cross/Blue Shield (IL) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Cross/Blue Shield (IL).
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