Blue Cross/Blue Shield (IL) Phone Number

Call Blue Cross/Blue Shield (IL) customer service faster with GetHuman

Customer service
  • Calls Blue Cross/Blue Shield (IL)'s Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 7m
  • Hours are 24 hours, 7 days
  • The best time to call is 3pm
  • Popular issues for this call center: Find a provider, Claims, Contact customer service, and Billing.
  • Reach a live Blue Cross/Blue Shield (IL) agent: Press 4 at first menu.
  • What you hear when you call: Are you calling as a member or a healthcare professional, broker, or group administration for an employer group?

Reasons customers like you called recently

I need figure out what my member. I d is and order a Card
I cannot log in to my BCBS account it keeps taking me to my husbands and I have a diffe...
I have blue cross blue shield through medicaid and I need help to get a prescription ov...
My husband was on my Bronz PPO *** Policy. Effective ****** my husband went on Medicar...
Charged a copay when I paid at the time of service
I need to check on a recent charge from a healthcare provider. I believe I only have to...
Good Morning, **we are trying to get a medication called Hydroxyprogesterone for a pat...
RE: SETTING UP HRA WITH BLUE CROSS*Employer account number *******Plan *P******Legal F...
Does the deductible apply to prescriptions or do i just do straight **% co-insurance? i...
I would like to know my member *, Policy *, and member id *.
I want to cancel my dental coverage immediately. Is there a form to fill out or do I ju...
Received a billing from a vendor.
Need my new policy identification information. Was just enrolled through my Mork place.
I need a **** form for my taxes stating the amount I paid and the government assistance...

Blue Cross/Blue Shield (IL) Customer Phone Number 800-327-8497 - Stats

Phone number to dial800-327-8497
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3pm
Average wait2 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication73%
Quality of help93%
Customer votes778
Information last updatedMon Nov 27 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Blue Cross/Blue Shield (IL)'s Best Toll-Free/800 Customer Phone Number

This is Blue Cross/Blue Shield (IL)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross/Blue Shield (IL) agent. This phone number is Blue Cross/Blue Shield (IL)'s Best Phone Number because 13,356 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-327-8497 include Find a provider, Claims, Contact customer service, Billing and other customer service issues. Rather than trying to call Blue Cross/Blue Shield (IL) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Blue Cross/Blue Shield (IL) has 4 phone numbers. It's not always clear what is the best way to talk to Blue Cross/Blue Shield (IL) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Cross/Blue Shield (IL) - by phone or otherwise

While 800-327-8497 is Blue Cross/Blue Shield (IL)'s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Blue Cross/Blue Shield (IL) customers, is by calling their 800-892-2803 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via 800-892-2803 for Member Services. If you think this information is inaccurate or know of other ways to contact Blue Cross/Blue Shield (IL) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Cross/Blue Shield (IL).

What is GetHuman's Relationship to Blue Cross/Blue Shield (IL)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Blue Cross/Blue Shield (IL). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Blue Cross/Blue Shield (IL), including their website / help desk. Visit our Blue Cross/Blue Shield (IL) Customer Service page for more information.
Blue Cross/Blue Shield (IL) Customer ServiceBlue Cross/Blue Shield (IL) Call-back Service

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