Blue Cross/Blue Shield (IL) Phone Number

Calling Blue Cross/Blue Shield (IL) customer service faster by GetHuman

800-327-8497
Customer service
888-218-3830
New Customers
Current Wait: 6 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: This is for PPO users. Say "Member Services" then "Customer Advocate" or "I don't know" when asked for an ID or Social.

Reasons customers like you called recently

Transportation. I would effing love to not have them blast trumpets into my ears at hig...
I lost my Blue Cross card and would like to replace it
Does the deductible apply to prescriptions or do i just do straight **% co-insurance? i...
I would like to know my member *, Policy *, and member id *.
I want to cancel my dental coverage immediately. Is there a form to fill out or do I ju...
We're Point Richmond Optometry NPI ********** and we have one of your members here and...
Received a billing from a vendor.
Trying to find out why an increased dosage for Deanna Ebert (my Domestic Partner, on th...
CUSTOMER SERVCIE, PATIENT HAVING BLUE CROSS BLUE SHIELD AT INSURANCE
Need my new policy identification information. Was just enrolled through my Mork place.
I need a **** form for my taxes stating the amount I paid and the government assistance...
I'm calling from a providers office trying to verify benefits. I have gone through the...
Been a member through my husband, Michael A. Judith for *** years. We are now divorce...
I received a bill one year later from date of service for my brother (Richard Scheidt...
See more recent reasons for calling

Help me with my issue

Customer Number 800-327-8497 - by the Numbers

Phone number to dial800-327-8497
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanThis is for PPO users. Say "Member Services" then "Customer Advocate" or "I don't know" when asked for an ID or Social.
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication78%
Quality of help73%
Customer votes208
Information last updatedSun Apr 11 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Blue Cross/Blue Shield (IL)'s Best Toll-Free/800 Customer Phone Number

This is Blue Cross/Blue Shield (IL)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross/Blue Shield (IL) agent. This phone number is Blue Cross/Blue Shield (IL)'s Best Phone Number because 13,356 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-327-8497 include Billing, Contact customer service, Find a provider, Claims and other customer service issues. Rather than trying to call Blue Cross/Blue Shield (IL) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Blue Cross/Blue Shield (IL) has 5 phone numbers. It's not always clear what is the best way to talk to Blue Cross/Blue Shield (IL) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Cross/Blue Shield (IL) - by phone or otherwise

While 800-327-8497 is Blue Cross/Blue Shield (IL)'s best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Blue Cross/Blue Shield (IL) customers, is by calling their 888-218-3830 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 888-218-3830 for New Customers. If you think this information is inaccurate or know of other ways to contact Blue Cross/Blue Shield (IL) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Cross/Blue Shield (IL).

What is GetHuman's Relationship to Blue Cross/Blue Shield (IL)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Blue Cross/Blue Shield (IL). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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