US Food & Drug Administration Customer Service

Phone Number & Contact Info

US Food & Drug Administration's Best Phone Number

888-463-6332
Toll-free·Calls Consumer Complaints·Most popular US Food & Drug Administration number
Q:

How do I talk to a live human at US Food & Drug Administration?

A:Calling this US Food & Drug Administration number should go right to a real human being
Q:

Does US Food & Drug Administration offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

US Food & Drug Administration Customer Phone Numbers

Customer Service

800-216-7331
Toll-free · 24 hours, 7 days · Press 1 · Account management assistance, press 1. Unique facilities identifiers, press 2. Not sure what this option is, press 3. General food requirements, press 4. Prior notice, press 5.

Med Watch

800-332-1088
Toll-free · 24 hours, 7 days · Must choose an option 1-6. · Information about vaccines, press 5. To notify FDA of an emergency involving food, call 866-300-4374. To submit a report, press 3. To speak to an FDA representative, press 4. Account management assistance, press 1. Unique facilities identifiers, press 2. Not sure what this option is, press 3. General food requirements, press 4. Prior notice, press 5.

Physician IND Hotline

301-827-4573
24 hours, 7 days · Press 1 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this US Food & Drug Administration phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this US Food & Drug Administration number should go right to a real human being
In fact, much of this information on this page is superfluous because this US Food & Drug Administration phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

US Food & Drug Administration operates the call center for this 888-463-6332 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 49 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Food & Drug Administration phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Food & Drug Administration staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call US Food & Drug Administration is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 49 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call US Food & Drug Administration

In summation, the best day to call US Food & Drug Administration is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that US Food & Drug Administration staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call US Food & Drug Administration

If you have time to do a bit of reading before you call US Food & Drug Administration, we recommend you read over some of our problem-specific articles.

What is the role of the US Food & Drug Administration?

The role of the US Food & Drug Administration (FDA) is to protect and promote public health by regulating and supervising various products, including food, drugs, medical devices, cosmetics, and tobacco. The FDA oversees the safety, efficacy, and quality of these products to ensure their benefits outweigh potential risks. It is responsible for the approval of new drugs and medical devices, ensuring proper labeling and patient information, and monitoring the safety and effectiveness of marketed products. The FDA also sets and enforces regulations for food manufacturing, packaging, and labeling to minimize foodborne illnesses and ensure proper nutrition. Overall, the FDA's primary goal is to safeguard public health by providing guidance, conducting research, enforcing regulations, and establishing standards for the wide array of products it oversees.

Are over-the-counter drugs safe to use without a prescription?

Over-the-counter drugs are generally safe for use without a prescription when used as directed. The US Food & Drug Administration (FDA) regulates the safety and effectiveness of these drugs. They undergo rigorous testing before being approved for sale and are considered safe for self-administration. However, it is essential to follow the instructions, warnings, and dosage recommendations provided on the product labeling. Additionally, individuals should be aware of any potential interactions with other medications and disclose their medical history to a healthcare professional if uncertain. While over-the-counter drugs are safe, it is always recommended to consult a healthcare provider if symptoms persist, worsen, or if there are any concerns regarding the appropriateness of the medication.

Top US Food & Drug Administration customer service problems

Click the link above to get answers to just about any US Food & Drug Administration customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More US Food & Drug Administration Customer Service Contacts

There are of course other ways to contact US Food & Drug Administration customer service besides the phone. Below we list the best ones, by medium.

US Food & Drug Administration Customer Help Desk / Web Support

fda.gov - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- US Food & Drug Administration customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is US Food & Drug Administration's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Food & Drug Administration agent. This phone number is US Food & Drug Administration's best phone number because 294 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-463-6332 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call US Food & Drug Administration first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, US Food & Drug Administration has 4 phone numbers. It's not always clear what is the best way to talk to US Food & Drug Administration representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for US Food & Drug Administration. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Food & Drug Administration. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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