Blue Cross/Blue Shield (IL) Customer Service Phone Number

Hold time now: 5 mins (avg 3)
Best time to call: 1:15pm
New customers: 888-218-3830
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Stay quiet through the first menu, then say "No", then wait through the menu, then "I don't know it", then "Operator" then "Customer Service"
Blue Cross/Blue Shield (IL)'s #1 Phone Number

Other customers got on the phone recently because:

Coverage on prescription medicine
Equian is requesting info for Corp reimbursement bcbs. Need info
need to know if i have bariatric services for gastric sleeve.
Prior authrization : URGENT**Patient : BINITA SONI*Patient ID: ************Case numb...
I'm calling from a providers office trying to verify benefits. I have gone through the...
Speak to customer service to determine if authorization is required for CPT code.
i’m looking for places where i can be covered and get STD testing done
I need to speak with a rep from bcbs IL. I need to check benefits. I can not get a li...
Questions regarding a claim for a patient.
Need the policy number for my son to go to the hospital
Been a member through my husband, Michael A. Judith for *** years. We are now divorce...
I am attempting to help a student with her claim. She was seen at Illinois State Unive...
Since my husband and I have enrolled in BC Medicare Advantage Program, we have been pay...
I received a bill one year later from date of service for my brother (Richard Scheidt...
Help me with my issue

Blue Cross/Blue Shield (IL) Customer Service Phone Number 800-541-2767 - Info & Statistics

Phone number to dial800-541-2767
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:15pm
Navigate phone maze to a humanStay quiet through the first menu, then say "No", then wait through the menu, then "I don't know it", then "Operator" then "Customer Service"
Average wait3
Current wait5
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication77%
Quality of help83%
Customer votes374
Best phone number800-327-8497
Information last updatedMon Jan 20 2020 09:00:00 GMT+0000 (UTC)

Blue Cross/Blue Shield (IL)'s 800-541-2767 Customer Service Number

This Blue Cross/Blue Shield (IL) phone number is ranked #3 out of 5 because 13,356 Blue Cross/Blue Shield (IL) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-541-2767 is to reach the Blue Cross/Blue Shield (IL) Customer Service department for problems like Billing, Contact customer service, Find a provider, Claims. As far as we can tell, Blue Cross/Blue Shield (IL) has call center locations in null and you can call during their open hours 24 hours, 7 days. Blue Cross/Blue Shield (IL) has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 800-541-2767 and ways to call or contact Blue Cross/Blue Shield (IL) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Blue Cross/Blue Shield (IL)

Calling Blue Cross/Blue Shield (IL) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Blue Cross/Blue Shield (IL) Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Blue Cross/Blue Shield (IL)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Blue Cross/Blue Shield (IL)'s phone numbers against each other.

Contacting Blue Cross/Blue Shield (IL) in General

While 800-541-2767 is Blue Cross/Blue Shield (IL)'s #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-327-8497 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Blue Cross/Blue Shield (IL) help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Blue Cross/Blue Shield (IL).
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!