Blue Cross/Blue Shield (IL) Customer Service Phone Number

  • Calls Blue Cross/Blue Shield (IL)'s Customer Service department
  • On average, callers wait 20 minutes to talk to a person when they call
  • Call center hours are Mon-Fri 7am-8pm, Sat 8am-5pm CST
  • We recommend calling around 3:30pm
  • Some common reasons that visitors to GetHuman call Blue Cross/Blue Shield (IL) include Find a provider, Claims, Contact customer service, and Billing.
  • Get a real live human at this number: Stay quiet through the first menu, then say "No", then wait through the menu, then "I don't know it", then "Operator" then "Customer Service"
  • When you call Blue Cross/Blue Shield (IL) and their automated voice system picks up, you hear: Calling to make a payment? Say "payment" or press 1. Checking the status of an application? Say "application" or press 2. If you are an existing member or recently enrolled, say "member" or press 3. Calling about becoming a new member? Say "New" or press 4. Healthcare professional? Press 5. Producer? Say "producer" or press 5.
  • This is not the most popular Blue Cross/Blue Shield (IL) phone number (it's ranked #4). Most customers call 800-327-8497 for support: Click here for best option

Other customers got on the phone recently because:

I received a bill one year later from date of service for my brother (Richard Scheidt...

Blue Cross/Blue Shield (IL) Customer Service Phone Number 800-538-8833 - Info & Statistics

Phone number to dial800-538-8833
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-8pm, Sat 8am-5pm CST
Best time to dial3:30pm
Navigate phone maze to a humanStay quiet through the first menu, then say "No", then wait through the menu, then "I don't know it", then "Operator" then "Customer Service"
Average wait20
Current wait26
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or web
Quality of communication80%
Quality of help86%
Customer votes448
Best phone number800-327-8497
Information last updatedMon Apr 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Blue Cross/Blue Shield (IL)'s 800-538-8833 Customer Service Number

This Blue Cross/Blue Shield (IL) phone number is ranked #4 out of 4 because 13,356 Blue Cross/Blue Shield (IL) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-538-8833 is to reach the Blue Cross/Blue Shield (IL) Customer Service department for problems like Find a provider, Claims, Contact customer service, Billing. As far as we can tell, Blue Cross/Blue Shield (IL) has call center locations in null and you can call during their open hours Mon-Fri 7am-8pm, Sat 8am-5pm CST. Blue Cross/Blue Shield (IL) has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 800-538-8833 and ways to call or contact Blue Cross/Blue Shield (IL) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Blue Cross/Blue Shield (IL)

Calling Blue Cross/Blue Shield (IL) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-538-8833. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Blue Cross/Blue Shield (IL) Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Blue Cross/Blue Shield (IL) Once on the phone with Blue Cross/Blue Shield (IL)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Blue Cross/Blue Shield (IL) in General

While 800-538-8833 is Blue Cross/Blue Shield (IL)'s #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-327-8497 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Blue Cross/Blue Shield (IL) help by calling them, is that other customers give their customer support at this number a 80% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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