US Weekly Magazine Customer Service

Phone Number & Contact Info

For print subscriptions, press one.
For digital subscriptions, press two."

For digital subscriptions, press two.
If you are calling to order a new subscription, or a gift, press one."

Calling this US Weekly Magazine Customer Number

By Jeff Whelpley

Mar 25, 2024

Calling US Weekly Magazine is useless if you miss the window of hours where they're open, as the automated system doesn't do you any good whatsoever. When you call, you're asked if you're calling about the print subscription or the digital subscription.

However, regardless of your answer, you won't get any assistance. If you choose the print subscription option, you're told that because of cutbacks with the postal service, subscriptions are being delayed and customers need to expect that their issues will take longer to receive. However, they are still delivering print subscriptions, and customers can expect that they will still receive their ordered issue on the new schedule.

If you choose the digital subscription, you aren't offered any assistance whatsoever. The system instead automatically goes into a message about how they are available six days a week and what times they're available, and how you can call back later during those times. The system also tells you that you can do much of your work with your subscription on the US Weekly website, and it encourages you to log on there.

Overall, I wasn't impressed with the phone system. I understand the need to have some times where people aren't available, but in those situations, the automated system should offer some kind of assistance. Even if it's only the option to check your subscription status or how long it is until your next issue, that would be preferable to simply getting an unhelpful message.

Based on this interaction, I would only call this number during standard business hours, as it's no use outside of this time.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Conclusion and closing notes

This is US Weekly Magazine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Weekly Magazine agent. This phone number is US Weekly Magazine's best phone number because 17,466 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-3956 include and other customer service issues. Rather than trying to call US Weekly Magazine first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, US Weekly Magazine has 1 phone number. It's not always clear what is the best way to talk to US Weekly Magazine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for US Weekly Magazine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Weekly Magazine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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