National Grid Customer Care on Twitter

Getting National Grid's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
7,821 customers have checked with GetHuman if National Grid has a Twitter address for customers in the last 45 days.
National Grid does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting National Grid

Pay bill hhhhhhhhhhhhhhhhgggggggggggggggffffffffff
I am simply trying to make a payment but am unable to find my account number anywhere
Please cancel my services immediately at ***-*** Teall ave ** Syracuse New York...
Would like energy audit for recommendation regarding a switch to gas heat in a commerci...
Service cancelled on my home for gas and electric in March. Last bill paid on April...
I would like to switch my gas and electric from one place to another
Roofers knocked the meter off the house and cracked the glass. It no longer has a displ...
I would like to switch my National Grid account over to my roommate. I am moving out of...
I have questions please call me when you get time
Wanna pay bill but don’t have account number
Need to find out when a technician is coming today.
Smoke detector was going off in basement, smell and smoke in basement, furnance is stea...
Bought house from my deceased grandmother and the National Grid bill is still in her na...

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National Grid Customer Service through Twitter

National Grid is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call National Grid.

Customer Support through Twitter in General

While we don't know of a Twitter username for National Grid, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting National Grid

Of the 7 way(s) to get in touch with National Grid, customers like you claim that the best one is the 800-642-4272 option. From this page you can easily access all the possible contact information options for National Grid as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach National Grid? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

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