How Do I Switch the National Grid Bill into My Name?

As a customer you can switch the National Grid bill in your name by contacting customer support representatives. The agents will ask you questions and you should have your details with you for quick service.

Adam Goldkamp is the editor / author responsible for this content.
Apr 28, 2020

The fastest way to switch your National Grid bill is to contact customer support team and explain your situation and the kind of assistance you need. The representatives are there to assist customers and ensure that their power or electricity bill are getting to them. Of course, expect the customer support to ask you some questions regarding your residence, name and other important details.

When moving into a new residence, this is one of the things you must do. Regardless of whether the National Grid is delivering your gas or electricity or even both, activating the service is in your best interest. The process is the same irrespective of where you live or work.

How Do I Switch the National Grid Bill into My Name?

The National Grid offers a one week notice to activate your gas and electricity service. In case the service is still running and in the name of the previous occupant of that home, the National Grid makes an estimated meter reading. This can be done right from the office.

However, it's good to put the gas and electricity bill in your name for convenience. This can happen the same day and only takes a few minutes. Start by making a request. Contact the National Grid customer support to ask for a name change of your bill.

Alternatively, you can do it all online. Contacting customer support is the preferable option for most people. To do this, ensure you have all the vital details of your social security number, name, relocation date, phone number and your full address.

Arm yourself with this information before placing the call to the customer support representative. In case you are a tenant, you should provide a copy of your lease and the contact information for the landlord. Also provide the name, address and cell number. There is an option for providing your bank details if you want to make automated bill payments. Some people wait until they receive their first National Grid bill before switching to automated payments.

If I Pay My National Grid Bill on Time Will I Get Reliable Service?

Yes. The service is reliable and you enjoy service quality. Reliability remains the same for all customers. Besides, you continue to get access to customer support representatives who will sort out any issues. However, should only contact the support team during normal business hours. The crews respond to emergencies even if it's a power outage. The situation will be handled promptly to ensure normal service resumes in the shortest time possible.

How Am I Billed?

Your National Grid bill depends on the service you sign up for like if you are getting both gas and electricity, your bill is different from a customer getting only electricity. You may get two bills or a single bill that contains a separate line for the supply changes.

What If I Have Questions Regarding My National Grid Bill?

If you have queries regarding your bill, you can contact National Grid customer support representatives. Your questions can be in relation to the delivery of your bill. Feel free to contact the National Grid. Questions regarding the supply of electricity or gas should be addressed to customer support team. Alternatively, you can call the number given in the bill you receive.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Switch the National Grid Bill into My Name?

Why does GetHuman Write How-to Guides for National Grid Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like National Grid in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch the National Grid Bill into My Name? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

National Grid

Asked 4 years ago
Updated 4 years ago
Viewed 3,078,855 times
National Grid
Switch the National Grid bill in your name
transfer National Grid customer account
move account owner national grid
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!