GEICO Customer Care on Twitter

Getting GEICO's Attention on Twitter by GetHuman

@GEICO_Service
Customer Twitter Account
Usually replies within: 19 hours
Best time to tweet: ~2:30pm
#6 of 10 contacts
78,559 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Coverage QuestionsTweet re: Make a ClaimTweet re: Update Account InfoTweet re: Cancel PolicyTweet re: Refund a ChargeAbout a different issue

Recent reasons others tried tweeting GEICO

Nepthalie Mapangala was involved in an auto acciedent on **-**-** and she is needing su...
I am calling from a doctor's office and we are needing to do surgery on a patient who h...
Received a letter in the mail starting out saying with respect to your automobile accid...
estoy buscando una cotizacion para ver si puedo obtener un mejor precio
Can I cal to get a quote for auto insurance at any time I wanted to know if you guys we...
Need to add a new car and remove one from the policy
Need to know what to do have claim number. Need go hospital. Will they take claim *. In...
I was in an accident and my hand is hurt
Left lights on and battery is dead
Why haven't you taken my payment yet?
I just hit the front right side of my car pulling out of a driveway. I want to know how...
Someone stole my passenger side mirror on my Honda Accord
Need help with car insurance quote as an international
Get help with my issue

GEICO Twitter-based Customer Help - Stats

Twitter @ Handle
@GEICO_Service
Call-back available
NO
Best hours
Mon-Fri 7am-3:30pm EST
Right time to tweet them
2:30pm
Expected reply tweet
19
Issue turnaround time
44
Rank (amongst all ways to contact)
6
Legibility of messaging
44%
Customer service rating
82%
Customer votes
78,559
Information last updated
Thu Jan 16 2020 08:00:00 GMT+0000 (UTC)

GEICO Customer Service through Twitter

GEICO is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that GEICO will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM GEICO your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like GEICO that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that GEICO's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting GEICO

Of the 10 way(s) to get in touch with GEICO, customers like you claim that the best one is the 800-841-3000 option. From this page you can easily access all the possible contact information options for GEICO as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach GEICO? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact GEICO

More Companies on Twitter

Allstate on TwitterState Farm on TwitterProgressive Insurance on TwitterFarmer's Insurance on TwitterLiberty Mutual on Twitter
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!