GEICO Customer Care on Twitter

Getting GEICO's Attention on Twitter by GetHuman

@GEICO_Service
Customer Twitter Account
  • Somebody from GEICO usually replies within 13 hours.
  • GetHuman site vistors rank this #6 out of 10 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling GEICO instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting GEICO

Need to update renters insurance third party
Geico charged me twice on my credit card and the payment goes through. I was talk.to th...
Need to start insurance for * cars.
Paying too much on my insurance policy.
My Geico auto policy was cancelled without my approval. I would like to reinstate it.
claims (not at fault)
Need to postpone a payment
Been trying to get a policy for a month , I electronically signed some info and sent pi...
cancel my geicoinsurance
I need an auto policy
I want to buy an insurance for my car and after I purchased it, it took me an underwrit...
I canceled a policy and I'm trying to track my refund

GEICO Twitter-based Customer Help - Stats

Twitter @ Handle@GEICO_Service
Best hours24 hours, 7 days
Right time to tweet them9am
Expected reply tweet13
Issue turnaround time17
Rank (amongst all ways to contact)6
Legibility of messaging50%
Customer service rating76%
Customer votes78,565
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

GEICO Customer Service through Twitter

GEICO is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that GEICO will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM GEICO your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like GEICO that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that GEICO's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting GEICO

Of the 10 way(s) to get in touch with GEICO, customers like you claim that the best one is the 800-861-8380 option. From this page you can easily access all the possible contact information options for GEICO as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach GEICO? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact GEICO

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