GEICO Sales Phone Number

  • Calls GEICO's Sales department
  • On average, callers wait 21 minutes to talk to a person when they call
  • Call center hours are Mon-Fri 8am-9pm EST
  • We recommend calling around 3:15pm
  • Some common reasons that visitors to GetHuman call GEICO include Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, and Refund a Charge.
  • Get a real live human at this number: Direct to Sales
  • When you call GEICO and their automated voice system picks up, you hear: Claims Department - Are you calling to discuss a claim?
  • This is not the most popular GEICO phone number (it's ranked #8). Most customers call 800-861-8380 for support: Click here for best option

What It's Like to Call GEICO Phone Number 800-841-2964

After deciding it was time to shop around for car insurance, I called GEICO's customer service department to get some quotes. I was pleasantly surprised to find that reaching a customer service rep is quick and easy.

When calling GEICO, the automated system greets you with the option to press 7 for Spanish or to wait on the line for English, followed by the question whether you're calling to discuss a claim. Since I wasn't calling regarding a claim, I said no and was asked to describe in a few words my reason for calling. There are no menu options, so I simply responded with 'auto quotes' to see where I would be directed. 

Before I could reach a representative, the automated system guided me to enter in my date of birth and the ZIP code where I would need insurance coverage. I added these via the phone's touch pad rather than speaking into the phone and was placed on hold. In less than a minute, a customer service rep was on the line.

I told him my reason for calling was to seek quotes for auto coverage since I was currently shopping around and would also need to add a teenager to the policy. He was glad to help and began gathering information about my current policy. Most people call GEICO to change/cancel a polity or start a new one, the rep shared, while suggesting that these options are available on their website as well.

Auto insurance rates vary based on ZIP code, he explained, so we began there. He asked if I'd want to include home or renter's insurance, which may provide more discounts, and I said no, that I was happy with my current homeowner's policy and provider. After spending several minutes providing a plethora of personal information, the rep began running data for quotes.

Before he shared that information, he told me about GEICO's DriveEasy program that provides personalized rates based on driving habits. A GEICO app tracks your driving as you log your time in the car and can update your rate after 45 days. This sounded like a possible option, but I told him I'd hold off on the program for now since I wasn't too keen on adding another app to my phone. He obliged and moved on to sharing the quotes. 

The costs were about the same as what I'm currently paying, so I asked if there were any other possible discounts. However, the rep explained he'd given me all the available information, and suggested that signing up for the DriveEasy program could lower my rate in the next few months. I could also bundle my auto policy with homeowners to access even more rate reductions. 

At the end, I thanked him for his time, sharing that I'd consider these options. The rep was helpful and accessible, even if I didn't find the call to be as successful as I hoped. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Other customers got on the phone recently because:

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I have a saved auto quote that has been in underwriting for more than ** days
I just finished paying my car and I need to pay less than full coverage
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How do I add another person ( not in my household) to my auto insurance? Is there an in...
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GEICO Sales Phone Number 800-841-2964 - Info & Statistics

Phone number to dial800-841-2964
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingSales
Call center hoursMon-Fri 8am-9pm EST
Best time to dial3:15pm
Navigate phone maze to a humanDirect to Sales
Average wait21
Current wait35
Rank (among phone numbers)8
Rank (overall)10
Alternate methodsphone or twitter or web
Quality of communication56%
Quality of help64%
Customer votes26,723
Best phone number800-861-8380
Information last updatedThu Apr 11 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

GEICO's 800-841-2964 Sales Number

This GEICO phone number is ranked #8 out of 8 because 286,824 GEICO customers tried our tools and information and gave us feedback after they called. The reason customers call 800-841-2964 is to reach the GEICO Sales department for problems like Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, Refund a Charge. As far as we can tell, GEICO has call center locations in New York or California and you can call during their open hours Mon-Fri 8am-9pm EST. GEICO has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 800-841-2964 and ways to call or contact GEICO with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling GEICO

Calling GEICO at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-841-2964. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when GEICO Sales agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than GEICO Once on the phone with GEICO's Sales department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting GEICO in General

While 800-841-2964 is GEICO's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-861-8380 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach GEICO help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 64% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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