GEICO Homeowners Insurance Phone Number

800-241-8098
Toll-free·Calls Homeowners Insurance·See main phone number & contact info
Q:How do I talk to a human at this number?
A:Direct to Homeowners Insurance Service and Claims
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 21 minutes. The longest hold times are on Monday, and the shortest are on Thursday.
This is the #4 most popular GEICO phone number out of 8. Click below to go back to the main customer service number and other contact information:
GEICO's main customer service phone number

More GEICO Customer Phone Numbers

800-861-8380 - Customer Service
Main phone number · Toll-free · Keep saying "Representative" until transferred to an agent. For Auto Insurance Sales & Service and General Claims · How can I help you today?
800-841-3000 - Claims
Toll-free · Press 0, press 0, press 0 then wait · How can I help you today?
800-841-3005 - Travelers & Homesite Customer Service
Toll-free · Direct to Service and Claims for Travelers & Homesite · How can I help you today?
866-238-6902 - Motorcycle & RV Insurance
Toll-free · Direct Connect to Motorcycle Insurance · Motorcycle & RV Division - Are you calling about a new quote for a motorcycle or RV policy?
800-841-1621 - Business Insurance Sales
Toll-free · For Business Insurance Sales · How can I help you today?
800-841-8842 - Policyholder Relations
Toll-free · ext. 1779 Larry Ritch for Policyholder Relations · If you know your party's extension, you can press it at any time. If you don't know your party's extension, press 1 for the names directory.
800-841-2964 - Sales
Toll-free · Direct to Sales · Claims Department - Are you calling to discuss a claim?

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this GEICO phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to Homeowners Insurance Service and Claims
Here is how our research team describes the way the GEICO phone system greets you: In just a few words, what is the reason for your call?

What are the hours and when should I call?

GEICO operates the call center for this 800-241-8098 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 47,804 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GEICO phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GEICO staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call GEICO is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 47,804 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call GEICO is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GEICO staffs the call center well on Monday.

My Experience Calling GEICO at this Number

Jan 23, 2024

Calling Geico's customer service is effective if you're trying to get a quote for home insurance and renter's insurance, as this phone number is used for both of them. When I called, I was first asked if I needed a home insurance or renter's insurance policy, and I said I was looking for assistance with renter's insurance.

I was then asked to provide the ZIP Code where I would want to get coverage so that I could connect to the right agent to assist me. I gave the ZIP Code, and after a brief wait, I was put through to a customer service representative. He asked me to provide my name and phone number, which I offered.

He then asked how he could assist me, and I said I was moving to a new location and would need to get a renter's insurance policy at my new location. He said that he could help me get a quote set up and asked what the address was of the new location. I said I didn't have my specific address yet, but I could provide the ZIP Code so that he could get a policy started.

He told me that was fine for getting things set up, but I would need to call back later when I had the address so that we could get a policy in place. I said that I would and gave him the ZIP Code. He asked if I had any pets, and I said I had one cat. He asked if my cat had any issues with biting, and I told him no.

He asked me if I was getting the policy for myself or for anyone else, and I said the policy was for myself only. He asked for an approximate value of my possessions, and I told him I didn't have much other than my computer. He said that in that case, a valuation of $10,000 should be more than sufficient to cover it.

I said that was fine, and he asked for my e-mail so he could send everything over. I accidentally hit the disconnect button, and a minute later, I received a call back to try to finish the call. I did not complete the call, as I'd already experienced full service on the call.

Overall, I thought the service provided here was top-notch. It was a thorough, detailed experience that allowed me to get a complete picture of what Geico offers to its rental insurance customers. The agent went over all the details with me to give me the best quote possible for my needs and did a fine job getting to know me as a potential customer. If I needed service, I would absolutely use this number.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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