Facebook Customer Care on Twitter

Getting Facebook's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
59,958 customers have checked with GetHuman if Facebook has a Twitter address for customers in the last 45 days.
Facebook does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Facebook

when I am trying to login to my account comes *your account has been locked , unlocked...
My account is locked and I don't have phone number n email which was linked on Facebook...
I had to reset my Facebook password. After resetting my password I am unable to access...
Can you help me delete my old Facebook please I don’t know my password or username
I posted a status asking friends and family to please send me short heartfelt clips to...
I shipped wrong item to customer at marketplace. Who is paying for return label as I no...
I can't access my Facebook account I got a new phone and it usually just goes right to...
My Facebook account was hacked and they changed my email address and phone number.
I am blocked out of face book. I accidently reased the year I was born. I need to get...
Look... I have been locked out of one of my Instagram accounts and have not been able t...
I need to know if I can report Grandma for posting pictures of her grandson which is my...
I sold an item on the market place and requested a shipping label more than one time an...
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Get help with my issue

Facebook Customer Service through Twitter

Facebook is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Facebook via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Facebook, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Facebook

Of the 10 way(s) to get in touch with Facebook, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Facebook as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Facebook? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Facebook

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