Vueling Airlines Customer Service

Phone Number & Contact Info

Vueling Airlines's Best Phone Number

+1 02035143971
Calls Customer Service·Most popular Vueling Airlines number
Q:

How do I talk to a live human at Vueling Airlines?

A:Press 0.
Q:

Does Vueling Airlines offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 9am-9pm. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 9 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Vueling Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

Vueling Airlines operates the call center for this +1 02035143971 phone number Mon-Sun 9am-9pm. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 3,110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vueling Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vueling Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Vueling Airlines is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 3,110 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Vueling Airlines

In summation, the best day to call Vueling Airlines is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vueling Airlines staffs the call center well on Thursday.

Why Customers Call Vueling Airlines

If you have time to do a bit of reading before you call Vueling Airlines, we recommend you read over some of our problem-specific articles.

What are the options for seating on Vueling Airlines?

Vueling Airlines offers three different seating options for passengers. Firstly, there is the Basic Fare, which includes a randomly assigned seat at check-in. This option is suitable for travelers who prioritize cost savings. Secondly, there is the Optima Fare, which provides more flexibility and comfort. Passengers can select their preferred seat during booking, including seats with extra legroom. In addition, the Optima Fare allows one free date or time change for the flight. Lastly, there is the Excellence Fare, targeted towards those seeking a premium experience. This fare includes priority boarding, access to VIP lounges, a wider seat with extra legroom, and an increased baggage allowance. Passengers can choose the most suitable seating option based on their preferences and budget.

What is Vueling Airlines' baggage allowance policy?

Vueling Airlines' baggage allowance policy allows passengers to carry one piece of hand luggage with a maximum weight of 10kg and dimensions not exceeding 55x40x20cm. In addition, travelers can bring one personal item such as a small bag or laptop case. For checked baggage, the policy varies depending on the fare selected. Basic fare passengers can purchase baggage allowance separately, ranging from one checked bag up to a maximum of three. The weight limit for checked bags is 23kg per piece. Optima and Excellence fares include one checked bag with a 23kg weight limit. It is important to note that infants are not entitled to carry-on baggage, but they can have one piece of hold luggage weighing up to 10kg. Additional charges may apply for excess or oversized baggage.

What is Vueling Airlines' policy for traveling with pets?

Vueling Airlines welcomes four-legged friends on board! Our policy allows domesticated cats and dogs to travel in the cabin of our aircraft, subject to certain conditions. The pet must remain in a well-ventilated carrier, which fits under the seat in front. Only one pet is allowed per passenger, and the total weight of the pet and its carrier must not exceed 8 kg. To ensure a smooth journey, it is essential to reserve in advance and pay a fee for pet transportation. Additionally, certain country-specific regulations might apply, and it is crucial to check the requirements of the destination beforehand. Vueling Airlines prioritizes the safety and comfort of all passengers, including our furry friends, so they can join their owners on unforgettable travel experiences.

Top Vueling Airlines customer service problems

Click the link above to get answers to just about any Vueling Airlines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Vueling Airlines is extracted from issues that customers have reported to GetHuman.
Vueling Airlines issues reported to GetHuman

More Vueling Airlines Customer Service Contacts

There are of course other ways to contact Vueling Airlines customer service besides the phone. Below we list the best ones, by medium.

Vueling Airlines Customer Service Live Chat

vueling.com - Customer Service
Click "Ask Us" at the top
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Vueling Airlines provides this option.

Vueling Airlines Customer Email Addresses

clients@vueling.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Vueling Airlines will reply our your email.

Vueling Airlines Customer Service on X (formerly Twitter)

@VuelingClients - Customer Service
Online customer service Twitter handle
Vueling Airlines, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Vueling Airlines Customer Help Desk / Web Support

vueling.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Vueling Airlines customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Vueling Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vueling Airlines agent. This phone number is Vueling Airlines's best phone number because 18,660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +1 02035143971 include Change Flight, Make a Booking, Cancel Flight, Lost Baggage, Update Itinerary and other customer service issues. The Vueling Airlines call center that you call into has employees from Spain and is open Mon-Sun 9am-9pm according to customers. In total, Vueling Airlines has 1 phone number. It's not always clear what is the best way to talk to Vueling Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vueling Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vueling Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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