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Vueling Airlines Customer FAQ

Top Answers & How-to Guides

What is Vueling Airlines's Phone Number?

The question we are asked most often is about how to talk to Vueling Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Vueling Airlines customer service, get an answer now.
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Recent Vueling Airlines Customer Questions

I left my passport on the plane. how can I return it?

To retrieve a lost passport on a Vueling Airlines flight, you should report the loss to the airport's lost and found department or Vueling's customer service. You may need to provide details about your flight and a description of the passport. Check the link for the most up-to-date contact information right here on this page.
Asked Jan 22, 2025 9:27 AM

كم الوزن الكلي للحقائب المسموح به للمسافر

الحد الأقصى للوزن المسموح به للحقائب يعتمد على نوع التذكرة ومستوى الخدمة. عادةً، يسمح للمسافرين بحقيبة يد بوزن 10 كجم، وحقيبة بار السفر قد تكون 23 كجم أو أكثر حسب الفئة. يُفضل مراجعة شروط الأمتعة الخاصة بتذكرتك الدقيقة لمعرفة التفاصيل.
Asked Dec 28, 2024 7:47 PM

My luggage has been lost for over 2 weeks and no update from Vueling

We understand how frustrating this situation is. For the most current information regarding your lost luggage and to get assistance, please refer to the link provided on this page for the most up-to-date contact information.
Asked Nov 5, 2024 5:44 AM

J'ai mal écrit ma date de naissance

Pour corriger une date de naissance mal écrite sur votre réservation Vueling, vous devrez contacter le service clientèle de Vueling. Il y a un lien vers les informations de contact les plus récentes ici sur cette page que vous consultez.
Asked Jul 19, 2024 9:21 PM

How can I email vueling to claim our refunds &compensation

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 3, 2024 7:28 AM

Help me with my Vueling Airlines customer service issue

Baggage and Luggage

How Do I Track My Missing Vueling Airlines Luggage?

You need to know that it's possible to track your luggage only if you have registered it in time. If you didn't register your...
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What Do I Do If My Baggage Is Lost on Vueling Airlines?

Luggage should arrive at the same time as the passengers but when unforeseen events can lead to your baggage getting lost or...
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What is Vueling Airlines' baggage allowance policy?

Vueling Airlines' baggage allowance depends on the fare type purchased. Passengers usually can take one hand luggage, limited...
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Can I bring a carry-on bag on Vueling Airlines?

Vueling Airlines does permit one carry-on bag free of charge, with specified dimensions. Depending on the fare type, larger...
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Can I bring a carry-on bag on Vueling Airlines?

Vueling Airlines does permit one carry-on bag free of charge, with specified dimensions. Depending on the fare type, larger...
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Booking and Itinerary

How Do I Request a Refund from Vueling Airlines?

In this guide, we are going to show you how to cancel your Vueling Airlines flight and receive a refund. To begin, please...
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Flight Changes and Cancellations

How Do I Cancel a Flight for Vueling Airlines?

Do you wish to cancel a flight for Vueling Airlines? Unfortunately, you cannot do it. However, Vueling Airlines allows you to...
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Can I change my Vueling Airlines flight date or time?

Vueling Airlines allows flight date or time changes, but it depends on the fare type purchased. Changes can be made online,...
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What happens in case of flight delays or cancellations with Vueling Airlines?

Vueling Airlines has policies for handling flight delays and cancellations, offering assistance like refreshments for delays...
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Are there any fees for changing or cancelling my Vueling Airlines flight?

Vueling Airlines charges fees for changing or cancelling flights, which depend on the fare type selected, such as Basic,...
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Seating and Services

What are the options for seating on Vueling Airlines?

Vueling Airlines provides various seating choices including standard, extra legroom, and premium seats. Passengers can select...
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Does Vueling Airlines offer in-flight meals?

Vueling Airlines mainly provides a buy-on-board service for meals and snacks instead of free meals on most flights. Passengers...
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Travel Requirements

What is Vueling Airlines' policy for traveling with pets?

Vueling Airlines allows pets like dogs and cats in the cabin, given they weigh under eight kilograms including the carrier....
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What documents do I need to travel with Vueling Airlines?

Traveling with Vueling Airlines requires documents that depend on factors like destination and nationality. Generally, a valid...
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Does Vueling Airlines offer any loyalty or frequent flyer programs?

Vueling Airlines has a loyalty program called Vueling Club, which rewards frequent flyers with Avios that can be used for...
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We look to the Vueling Airlines issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Vueling Airlines issues reported to GetHuman

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