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JackThreads Customer FAQ

Top Answers & How-to Guides

How do I Contact JackThreads Customer Service?

The question we are asked most often is about how to talk to JackThreads customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on JackThreads, simply click on the "Sign Up" button on the homepage. You will be prompted to enter your email...

How can I update my shipping address?

To update your shipping address, log into your JackThreads account and go to your account settings. From there, you can update your...
Ask any question you have about JackThreads customer service, get an answer now.
Contact JackThreads customer service

Account Management

How do I create an account?

To create an account on JackThreads, simply click on the "Sign Up" button on the homepage. You will be prompted to enter your email...
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How can I update my shipping address?

To update your shipping address, log into your JackThreads account and go to your account settings. From there, you can update your...
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How do I unsubscribe from promotional emails?

To unsubscribe from promotional emails, simply click the "Unsubscribe" link located at the bottom of any promotional email you have...
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Order Process

How do I place an order?

To place an order on JackThreads, simply browse our website or app to find the items you want to purchase. Select the size and color,...
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How do I track my order?

To track your order, simply log into your JackThreads account and navigate to your order history. From there, you will be able to view...
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Can I cancel or change my order?

Yes, you can cancel or change your order on JackThreads. However, it is important to note that there are certain conditions and time...
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About JackThreads

What is JackThreads?

JackThreads is an online shopping platform offering a curated selection of men's fashion and lifestyle products. With a focus on providing...
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How does JackThreads work?

JackThreads is an online shopping platform that offers discounted prices on men's clothing, shoes, accessories, and home goods. The...
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Payment Methods

What payment methods do you accept?

At JackThreads, we strive to make your shopping experience as convenient as possible. Therefore, we accept a wide range of payment...
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Return Policy

What is your return policy?

Our return policy at JackThreads is straightforward and customer-friendly. We offer hassle-free returns within 30 days of your purchase....
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Shipping

Do you offer international shipping?

Yes, JackThreads offers international shipping. Customers from around the world can enjoy our products and have them delivered to their...
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Gift Cards

Do you offer gift cards?

Yes, we do offer gift cards! If you're looking for the perfect gift for someone who loves fashion and shopping, a JackThreads gift...
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Help me with my JackThreads customer service issue

Ask any question you have about JackThreads customer service. We will do our best to get you answers right away.
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