What is your return policy?
Our return policy at JackThreads is straightforward and customer-friendly. We offer hassle-free returns within 30 days of your purchase. If you are not satisfied with your order or receive a defective item, you can easily initiate a return through our website or by reaching out to our customer support team. Returned items must be unworn, unwashed, and unused, with all original tags and packaging intact. Once your return is received, we will issue a refund to your original payment method, minus any applicable shipping fees. Please note that final sale items are not eligible for return unless they are defective. We strive to provide a convenient and seamless return experience for our customers, ensuring your satisfaction with every purchase.
Answered May 3, 2024
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