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QuickBooks Customer FAQ

Top Answers & How-to Guides

What is QuickBooks's Phone Number?

The question we are asked most often is about how to talk to QuickBooks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Find My Checking Account and Routing Number with QuickBooks?

You can look in the bank feeds settings tab for your checking account and routing numbers. Here you'll find all the details you...

How Do I Recover Access to My QuickBooks Account?

If you use QuickBooks to manage your business finances, losing access to your account can be stressful. However, the recovery...
Ask any question you have about QuickBooks customer service, get an answer now.

Recent QuickBooks Customer Questions

Trouble signing in and updating payment

If you're having trouble signing in, ensure you're using the correct login credentials. If you've forgotten your password or user ID, use the 'I forgot my user ID or Password' link on the sign-in page to recover your information. For updating payment information, go to 'Settings', select 'Accounts and Settings', then 'Billing & Subscription'. Here, you can update your payment method by clicking on the 'Edit' ✎icon in the 'Payment Method' section. The changes will come into effect from your next billing cycle. Always double-check your information and ensure the billing address matches the one associated with your credit card.
Asked Apr 6, 2024 2:32 PM

Someone has hacked my account need to speak to a live agent

We're sorry to hear that you're having trouble with your account. If you believe that your QuickBooks account has been compromised, it's crucial to take immediate steps. For your security, QuickBooks cannot offer live agent support through our FAQ page. Please ensure to change your password promptly. If there are any unauthorized changes in your transactions or personal information, please report directly to QuickBooks' official help and contact pages. Always remember, it's imperative to maintain a strong and unique password, and routinely check your account for any suspicious activities.
Asked Mar 31, 2024 2:13 PM

Help me with my QuickBooks customer service issue

Account Management

How Do I Find My Checking Account and Routing Number with QuickBooks?

You can look in the bank feeds settings tab for your checking account and routing numbers. Here you'll find all the details you...

How Do I Recover Access to My QuickBooks Account?

If you use QuickBooks to manage your business finances, losing access to your account can be stressful. However, the recovery...

How do I manage multiple users in QuickBooks?

To manage multiple users in QuickBooks, the account administrator can go to the Company menu and select Manage Users to add or...

Customization and Features

What Are the Pros and Cons of Using QuickBooks?

Quickbooks is an excellent software that is used globally and allows businesses to quickly organize their accounts from one...

Does QuickBooks support payroll management?

QuickBooks does indeed offer payroll management features, allowing businesses to handle employee wages, calculate taxes, and...

What are the different versions of QuickBooks available?

QuickBooks provides various versions to cater to different types of users, including QuickBooks Online, Desktop, and...

Can I customize invoices using QuickBooks?

QuickBooks offers extensive options for users to personalize their invoices, including modifying layouts, adding logos, and...

Technical Support

How do I get technical support for my QuickBooks account?

QuickBooks provides a convenient way to manage business taxes, finances, and payroll, especially when working with an...

How frequently does QuickBooks update its software?

QuickBooks generally updates its software regularly, with major upgrades each year and quarterly maintenance releases. These...

Data Management

Can I import data from another accounting software?

QuickBooks allows users to import data from other accounting software by first exporting it in compatible formats, such as CSV...

How do I back up my QuickBooks data?

Backing up data in QuickBooks protects financial records from loss. Users can open their company file, go to the "File" menu,...

What integrations does QuickBooks support with other software?

QuickBooks supports numerous integrations across various software applications to enhance productivity. Users can connect...

Device Compatibility

Can I access QuickBooks from multiple devices?

QuickBooks supports access from multiple devices based on the version being used. QuickBooks Online allows access from any...

Is QuickBooks compatible with Mac computers?

QuickBooks does offer a version for Mac users with specific accounting functions, but it lacks some features available in the...

Are there mobile apps available for QuickBooks?

QuickBooks provides mobile apps for both Android and iOS, enabling users to manage finances, invoices, and expenses on the go....
We look to the QuickBooks issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
QuickBooks issues reported to GetHuman

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