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Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 3:15pm
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Reasons customers like you called recently

Order *********. We have been waiting for our refrigerator for months now because of m...
Gift cards didn’t work so Sears was emailing me replacements but never received plus...
Good afternoon, I need to know how to request a balance letter from Sears
Someone charged something through my husband's email address and it wasn't him...someon...
Both telephone numbers listed for are no longer in service first number is...
Please help. I spent nearly * hours on Sunday trying to resolve this on my own and ano...
I received an email with a charge on my Sears card for **.** due on May **. We have not...
I am in the process of returning a faulty Panasonic phone system that I recently purcha...
buenas tardes, mi nombre es jose cabral zayas trabaje un tiempo en tiendas sears hace...
I ordered a light bulb for my fridge,I got the order ordered,I wanted the web site fo...
After being without a refrigerator for a solid month, I bought one on A defe...
I placed an order on **-**-**** ( order * ********* ) for Bare Home Flannel sheets.*Tot...
I purchased a PlayStation * earlier this year, now when it’s loaded , it makes terrib...
Made service appt for *-** am **th aug repairman never showed or called. Called sear at...
I need to schedule a routine maintenance for my washing machine. I have a Sears master...
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Customer Number 800-549-4505 - by the Numbers

Phone number to dial800-549-4505
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanPress 5
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, twitter
Quality of communication78%
Quality of help88%
Customer votes612
Information last updatedMon Nov 28 2022 08:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 5,634 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-549-4505 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, has 3 phone numbers. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 800-549-4505 is's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other customers, is by calling their 800-349-4358 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-349-4358 for Customer Service. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Wells Fargo Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Wells Fargo or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
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