Sears Kenmore Support Phone Number

Hold time now: 20 mins (avg 14)
Best time to call: 10:15am
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Pro tip / get a human quickly: Press 0 at each prompt, ignoring messages.
Sears's #1 Phone Number

Other customers got on the phone recently because:

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como puedo saber mi pin number para poder tener acceso a mis puntos de recompesa, porqu...
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Back in Sept of **** the ice maker didn't work, so my second Maintenance visit was post...
We have Sears maintenance agreement on our sears appliances. In October of **** the sea...
I sent my rings out for cleaning before Thanksgiving and have not received it back yet.
Order number **********I’ve tried several times to get a refund on a microwave. And sev...
Epic failure on repair of my refrigerator*and the delivery and communication of repairi...
Repairman left message cancelling appointment after time of scheduled appointment had e...
i want to buy a dryer with my sears card
January *, *****Case Number: ********Your decision to give me $***.** back is NOT accep...
I returned an item I ordered online I want to get reimbursed. I cannot get a live perso...
I placed an order today and I received an email from you which started with "Hey Terry...
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Sears Kenmore Support Phone Number 800-469-4663 - Info & Statistics

Phone number to dial800-469-4663
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingKenmore Support
Call center hoursMon-Fri 8am-8pm EST
Best time to dial10:15am
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait14
Current wait20
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or email or facebook or web or twitter
Quality of communication74%
Quality of help57%
Customer votes7,579
Best phone number800-479-5899
Information last updatedSun Jan 26 2020 08:00:00 GMT+0000 (UTC)

Sears's 800-469-4663 Kenmore Support Number

This Sears phone number is ranked #4 out of 8 because 70,770 Sears customers tried our tools and information and gave us feedback after they called. The reason customers call 800-469-4663 is to reach the Sears Kenmore Support department for problems like Refund a Charge, Return an Order, Warranty Claim, Schedule Appointment, Device Support. As far as we can tell, Sears has call center locations in Arizona or Washington and you can call during their open hours Mon-Fri 8am-8pm EST. Sears has 8 phone numbers and 12 different ways to get customer help. We've compiled information about 800-469-4663 and ways to call or contact Sears with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Sears

Calling Sears at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Sears Kenmore Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Sears's Kenmore Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Sears's phone numbers against each other.

Contacting Sears in General

While 800-469-4663 is Sears's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-479-5899 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Sears help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Sears.
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