Sears Phone Number

Calling Sears customer service faster by GetHuman

800-479-5899
Customer service
Current Wait: 11 mins (10m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am
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Refund a ChargeWarranty ClaimReturn an OrderSchedule AppointmentDevice SupportA different issue
Get to a live person fastest: Choose option 6 when prompted
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Reasons customers like you called recently

My appointment tomorrow on my refrigerator
15 hours ago
I want to find out what my APR is, as well as my balance on my sears card. Thanks.
15 hours ago
I want yo find out why my new clothes dryer takes at least *.* hours or longer to dry s...
17 hours ago
problem with dryer. We have had an appointment scheduled twice and Sears has called to...
2 days ago
Oven range won’t work and I have been waiting for the repair parts to arrive for almost...
2 days ago
I've received an text message **Thank you for your $*****.** pymt on Searec acct **** p...
2 days ago
You charged me ***. Was on vivid forbearance. Ask you refund and cease autopay
2 days ago
I was to have my repaired microwave delivered today but have not heard from the repair shop.
2 days ago
I can’t order my mattress thru the website
5 days ago
craftsman z-*** MOWER WON*ST CRANK UNLESS I BHPASS ALL THE SAFETY SWITCHES AN JUMP DIRE...
6 days ago
I have dehumidifier that is under contract and is not working. What am I supposed to d...
7 days ago
Trying to get sears off my credit report I don't owe them any money this hurting my cre...
8 days ago
My sears account was paid off **** .Now they are on my credit report , I have been deal...
8 days ago
I got a charge on my card and don’t know what it is for.
8 days ago
Trying to confirm appt for today and have been on phone for over ** min
9 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-479-5899 - by the Numbers

Phone number to dial
800-479-5899
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-8pm EST
Best time to dial
8:15am
Navigate phone maze to a human
Choose option 6 when prompted
Average wait
Current wait
11
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, email, facebook, web, twitter
Quality of communication
65%
Quality of help
72%
Customer votes
3,732
Information last updated
Mon May 25 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Sears's Best Toll-Free/800 Customer Phone Number

This is Sears's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sears agent. This phone number is Sears's Best Phone Number because 70,770 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-479-5899 include Refund a Charge, Warranty Claim, Return an Order, Schedule Appointment, Device Support and other customer service issues. The Sears call center that you call into has employees from Arizona, Washington and is open Mon-Fri 8am-8pm EST according to customers. In total, Sears has 8 phone numbers. It's not always clear what is the best way to talk to Sears representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sears - by phone or otherwise

While 800-479-5899 is Sears's best toll-free number, there are 12 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Sears customers, is by calling their 800-549-4505 phone number for their Rebates department. Besides calling, the next favorite option for customers looking for help is via 800-549-4505 for Rebates. If you think this information is inaccurate or know of other ways to contact Sears please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sears.

What is GetHuman's Relationship to Sears?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sears. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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