Sears Phone Number

Calling Sears customer service faster by GetHuman

800-479-5899
Customer service
Current Wait: 17 mins (16m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Refund a ChargeReturn an OrderWarranty ClaimSchedule AppointmentDevice SupportA different issue
Get to a live person fastest: Choose option 6 when prompted
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Reasons customers like you called recently

I got a bill for service that was already paid.
17m ago
Hi i would like to have help placing a order item ************p the price is $**.** please
4h ago
Bought a washer Thursday, **********, it’s not working, we want to return it.
2d ago
I have had * weed eaters and the last I got yesterday and it will not start just like l...
3d ago
Can you tell me if the following phone number is a valid sears phone number? ***-***-****
4d ago
I am looking on line at the Sears Kenmore ***** Elite **" Bisque Range Hood. I am look...
6d ago
I have been waiting now for * weeks to have my refrigerator repaired. The *st appointme...
6d ago
Phone * ********** Albert Bee Jr. I ordered a range kenmore which was delivered on tim...
6d ago
to whom it may concern I am fileing a complaint aboui miss information on my account I...
7d ago
To Whom It May Concern I Am Writing Because My Sears Card Account Were Messed Up From I...
7d ago
I MADE A PURCHASE LAST WEEK TO BE SHIPPED TO THE STORE AND NOBODY IN ANY DEPARTMENT ANS...
7d ago
warranty support on refrigerator
8d ago
I need help with info on a refrigerator
8d ago
Online order should be ready for in-store pickup today but I have not received any upda...
8d ago
**I have major concerns about my Sears * Shop your way account. I placed an order...
9d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-479-5899 - by the Numbers

Phone number to dial
800-479-5899
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-8pm EST
Best time to dial
8:15am
Navigate phone maze to a human
Choose option 6 when prompted
Average wait
16
Current wait
17
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or facebook or web or twitter
Quality of communication
60%
Quality of help
77%
Customer votes
3,727
Information last updated
Sat Nov 16 2019 08:00:00 GMT+0000 (UTC)

Sears's Best Toll-Free/800 Customer Phone Number

This is Sears's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sears agent. This phone number is Sears's Best Phone Number because 70,770 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-479-5899 include Refund a Charge, Return an Order, Warranty Claim, Schedule Appointment, Device Support and other customer service issues. The Sears call center that you call into has employees from Arizona, Washington and is open Mon-Fri 8am-8pm EST according to customers. In total, Sears has 8 phone numbers. It's not always clear what is the best way to talk to Sears representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sears - by phone or otherwise

While 800-479-5899 is Sears's best toll-free number, there are 12 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Sears customers, is by calling their 800-549-4505 phone number for their Rebates department. Besides calling, the next favorite option for customers looking for help is via 800-549-4505 for Rebates. If you think this information is inaccurate or know of other ways to contact Sears please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sears.

What is GetHuman's Relationship to Sears?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sears. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Sears Contact Info

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