Sears Phone Number

Calling Sears customer service faster by GetHuman

800-479-5899
Customer service
Current Wait: 13 mins (8m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am
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Refund a ChargeReturn an OrderWarranty ClaimSchedule AppointmentDevice SupportA different issue
Get to a live person fastest: Choose option 6 when prompted
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Reasons customers like you called recently

Hi. I currently have a Kenmore ** inch gas dryer I purchased from Sears * yrs ago. Coul...
a day ago
Employee damaged our microwave then when the same guy returned even though we requested...
2 days ago
lawn tractor needs repair or adjustment.
3 days ago
purchased a refrigertor KENMORE ELITE with the extended warranty. Today it is not cooli...
3 days ago
Juan has been scheduled to come to our house * times so far. He just came again with no...
4 days ago
Would like to get the part number for my Kenmore refrigerator mold number ***.********
4 days ago
Need to get a replacement or a new washer and dryer*It's under the master protection le...
4 days ago
The part tp repair my dishwasher is backordered and I would like to know when it will b...
4 days ago
Contacted repair scheduling on chat site but all I got was how to fix my problem by mys...
5 days ago
the food in my fridge freezes,*I have tried turning it down but then I don't get ick
5 days ago
Refrigerator stopped working on June *.....after * weeks, they came yesterday to replac...
5 days ago
I purchased a Kenmore refrigerator on Jan.*, **** with a * yr. warranty. I needed this...
5 days ago
Stackable washer and dryer oast the lemon law requesting a new one
6 days ago
Just curious the status of my appointment today between * and * EST?
6 days ago
We purchased a outside patio set a few years back from Sears love it. Well the glass s...
6 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-479-5899 - by the Numbers

Phone number to dial
800-479-5899
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-8pm EST
Best time to dial
8:15am
Navigate phone maze to a human
Choose option 6 when prompted
Average wait
Current wait
13
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, email, facebook, web, twitter
Quality of communication
63%
Quality of help
74%
Customer votes
3,730
Information last updated
Thu Jul 02 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Sears's Best Toll-Free/800 Customer Phone Number

This is Sears's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sears agent. This phone number is Sears's Best Phone Number because 70,770 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-479-5899 include Refund a Charge, Return an Order, Warranty Claim, Schedule Appointment, Device Support and other customer service issues. The Sears call center that you call into has employees from Arizona, Washington and is open Mon-Fri 8am-8pm EST according to customers. In total, Sears has 8 phone numbers. It's not always clear what is the best way to talk to Sears representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sears - by phone or otherwise

While 800-479-5899 is Sears's best toll-free number, there are 12 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Sears customers, is by calling their 800-549-4505 phone number for their Rebates department. Besides calling, the next favorite option for customers looking for help is via 800-549-4505 for Rebates. If you think this information is inaccurate or know of other ways to contact Sears please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sears.

What is GetHuman's Relationship to Sears?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sears. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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