Sears Phone Number

Calling Sears customer service faster by GetHuman

800-479-5899
Customer service
Current Wait: 16 mins (7m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am
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Get to a live person fastest: Choose option 6 when prompted
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Reasons customers like you called recently

I received an email on my recent order stating one of the items is no longer available...
I need a price adjustment for something that is cheaper than when I bought it two weeks ago
Frost building up in freezer on Kenmore model ************. Purchase date...
food loss claim. Never got the code you sent. please try again
I will like to file a food loss claim
Have Kenmore Elite side-by-side refrigerator purchased in **** has now stopped working...
I have been trying to set up appointment for my Kenmore front load washing machine. I...
Trying to get a REFRIGERATOR *Haven't had one since June need authority to purchase at...
A while back I bought a Samsung cooktop from Sears online and included Sears installati...
I want my replacement barbeque promised to me three times in * weeks before summer is over
I want to close my mom's account. How do I get a hold of someone?? I need a phone numbe...
I had a chat with Soloman yesterday and he helped me order a trim kit for a microwave I...
I have just been on hold to speak to someone for an hour and a half. We bought a Sears...
I have a refrigerator under Sears Extended Warranty that has already been approved for...
I have a protection agreement plan covering my water pump. Sears has agreed to replace...
See more recent reasons for calling

Help me with my issue

Customer Number 800-479-5899 - by the Numbers

Phone number to dial800-479-5899
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial8:15am
Navigate phone maze to a humanChoose option 6 when prompted
Average wait
Current wait16
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, facebook, web, twitter
Quality of communication62%
Quality of help75%
Customer votes3,729
Information last updatedFri Jul 31 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Sears's Best Toll-Free/800 Customer Phone Number

This is Sears's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sears agent. This phone number is Sears's Best Phone Number because 70,770 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-479-5899 include Refund a Charge, Return an Order, Warranty Claim, Schedule Appointment, Device Support and other customer service issues. The Sears call center that you call into has employees from Arizona, Washington and is open Mon-Fri 8am-8pm EST according to customers. In total, Sears has 8 phone numbers. It's not always clear what is the best way to talk to Sears representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sears - by phone or otherwise

While 800-479-5899 is Sears's best toll-free number, there are 12 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Sears customers, is by calling their 800-549-4505 phone number for their Rebates department. Besides calling, the next favorite option for customers looking for help is via 800-549-4505 for Rebates. If you think this information is inaccurate or know of other ways to contact Sears please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sears.

What is GetHuman's Relationship to Sears?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sears. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Sears Contact Info

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