Common Problem Categories
As reported by Sears customers to GetHuman in the last 60 days
Installation issues: 1,753 inquiries
Refunds and returns: 438 inquiries
Warranty Claims: 469 inquiries
Complaints: 493 inquiries
Cancel or change order: 1,434 inquiries
If you're here looking up Sears customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Sears also goes by or is associated with the names Sears, Roebuck & Company. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. Sears is associated with terms like clothing, footwear, bedding, furniture, jewelry, beauty products, appliances, housewares, tools, electronics, subsidiary, private, retail, apparel & footwear, home & furniture, watches & luxury goods, cosmetics, consumer electronics, e-commerce, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Amazon, Walmart, Target. They employ 6,899 people according to customers in the know.