How do I file a warranty claim with Sears?

Introduction

Sears offers four types of home warranties to customers. Clients can get a System Plan which covers 10 systems including heating and plumbing; an Appliance Plan which covers 12 appliances including the oven and fridge; a Whole Home Plan which combines appliances and systems and an HVAC Plan which covers heating, air conditioning and ductwork. A comprehensive coverage can protect 10 systems and 12 appliances. The good thing is that Sears can cover any brand or any age. It also features easy claims; you can schedule repairs quickly. Read our guide on how to file a warranty claim with Sears.

Log in To Your Account

Enter the email address and password associated with your Sears home warranty. You can also log in with your Google account.

Call the Direct Line

Another way to schedule a repair service is by directly calling Sears' hotline. Call them directly if you don't want to schedule the repair online. Otherwise, follow the next steps below.

Click the Home Warranty Link

You'll find this just below the Select Appliance field. Click "Do you have a home warranty or protection agreement". Use this link: https://www.searshomeservices.com/repair

Tap Sears Home Warranty

You can also get technical support if you have a Sears Protection Agreement. Just click on the second option if you prefer tech support. You'll be provided with a number to call.

Enter Your Address and Last Name

Type in the address that's covered in your Sears Home Warranty.

Click Submit

Follow the on-screen instructions to successfully file a warranty claim.

Another way to schedule a repair service is through the next steps below. You'll need to first select an appliance along with the brand, and then enter the covered address. Let us know if you have questions.

Choose an Appliance

Select the appliance in the dropdown menu provided. You'll find this under Select Appliance, just next to Schedule Now.

In the dropdown menu, you'll find all the appliances covered under Sears' Home Warranty program. They include appliances such as refrigerators, dishwashers, ovens, furnaces, treadmills, etc.

Select a Brand

Click Schedule Now

Enter the Address Covered in the Warranty

Make sure to fill out the address field correctly. Include the suite or apartment number, if applicable. The suite and apartment numbers are optional so it's okay not to fill this out. However, you need to fill out the fields marked with an asterisk.

Click Continue

The system will validate your address to determine if it's covered by the warranty. If covered, choose a date and time for the service. Just follow the on-screen instructions to successfully schedule the repair service. The system might also ask if you want to include Add-Ons which may or may not have a fee. Just click Skip if you don't want to include add-ons.

Conclusion

It's easy to file a warranty claim with Sears. You can schedule a repair service within just a few steps. However, just make sure to provide the right address to avoid problems. Homeowners who don't have home warranty protection yet can consider getting one; signing up is also easy. With the home warranty program, you get to enjoy high-quality repair service, quick scheduling and overall excellent service. You get to also save money in the long run. If you have further questions about the home warranty or in filing a claim, please contact Customer Support.