Victoria's Secret Phone Number

Calling Victoria's Secret customer service faster by GetHuman

800-411-5116
Customer service
Current Wait: 14 mins (10m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 until transferred

Reasons customers like you called recently

Good afternoon, on April * I made an online purchase by PayPal of $ ***.** which was de...
I ordered two products and only one was delivered. Order number: E*********
My most recent order was lost during shipping. Last update *******. Paid with Victoria...
My order went to my billing address. I do not live there. *I had put my shipping addres...
I was wondering why you stopped selling Pink hot crush body lotion, I can't find it any...
I just went to check the status of my order. And it says delivered!!!!!!! However it is...
Please bring Tease Glam back without changing the notes and please make it a permanent scent.
how can I redem my offer of earn ** bonus gift adding the last * digits of my victoria...
Ma commande est d*clar*e livr*e mais je n’ai rien re*u *Elle est cens*e *tre dans un re...
hello i would like to cancel my order *E*********
Just placed an online order but wrong shipping address. Want to cancel order.
I applied for credit, sent in identifying documentation but received a letter via mail...
I never received my new Victoria secrets card in the mail
I want to cancel my order
My order was shipped out twice when I had contacted support to cancel it.. order number...
See more recent reasons for calling

Help me with my issue

Customer Number 800-411-5116 - by the Numbers

Phone number to dial800-411-5116
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 0 until transferred
Average wait
Current wait14
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, chat, web
Quality of communication72%
Quality of help75%
Customer votes7,401
Information last updatedMon Apr 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Victoria's Secret's Best Toll-Free/800 Customer Phone Number

This is Victoria's Secret's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Victoria's Secret agent. This phone number is Victoria's Secret's Best Phone Number because 38,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-411-5116 include Returns, Complaint, Overcharge/Strange charge, Cancel or change order, Refunds and other customer service issues. The Victoria's Secret call center that you call into has employees from Tennessee, New York, Nebraska and is open 24 hours, 7 days according to customers. In total, Victoria's Secret has 3 phone numbers. It's not always clear what is the best way to talk to Victoria's Secret representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Victoria's Secret - by phone or otherwise

While 800-411-5116 is Victoria's Secret's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Victoria's Secret customers, is by calling their 800-887-4930 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via tellvictoria@victoriassecret.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Victoria's Secret please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Victoria's Secret.

What is GetHuman's Relationship to Victoria's Secret?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Victoria's Secret. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!