Victoria's Secret Phone Number

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Customer service
Current Wait: 22 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Get to a live person fastest: Press 0 until transferred

Reasons customers like you called recently

I placed an order and forgot to enter my promo code. I reached out to the online chat a...
Bonjour, j’ai pass* une commande chez victoria secret le * septembre ****, j’ai re*u un...
Sehr geehrte Damen und Herren,**Ich w*rde gerne die Bestellung E********* stornieren...
I can’t find the matching pants to Item **********In graphic envy (green) …they are sho...
I want to cancel my order because i forgot to use coupon. So i have to cancel it and...
Hello**I still have not received my order ***** is triste normal ? **Thanks
Dear Sir* Madam:**Hi,*My name is Mina och I want you to help me about a question. Perfu...
Having trouble using my card on a purchase
Received my order number W*********. Missing item ***************.
I want Victoria's number
I want pictorial numbers
Hello *I made in error in my email address during the order on VS. I didn’t get the ema...
I was body shamed at Victoria Secrets, Valley Stream NY while trying to get sized for a...
How to report someone selling fake pink bags as authentic
I purchased a bra in Victoria’s Secret a few weeks back and it was too big so I took it...
See more recent reasons for calling

Help me with my issue

Customer Number 800-411-5116 - by the Numbers

Phone number to dial800-411-5116
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 0 until transferred
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, chat, web
Quality of communication77%
Quality of help80%
Customer votes7,396
Information last updatedThu Sep 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Victoria's Secret's Best Toll-Free/800 Customer Phone Number

This is Victoria's Secret's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Victoria's Secret agent. This phone number is Victoria's Secret's Best Phone Number because 38,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-411-5116 include Returns, Overcharge/Strange charge, Complaint, Refunds, Cancel or change order and other customer service issues. The Victoria's Secret call center that you call into has employees from Tennessee, New York, Nebraska and is open 24 hours, 7 days according to customers. In total, Victoria's Secret has 3 phone numbers. It's not always clear what is the best way to talk to Victoria's Secret representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Victoria's Secret - by phone or otherwise

While 800-411-5116 is Victoria's Secret's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Victoria's Secret customers, is by calling their 800-887-4930 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via for Customer Service. If you think this information is inaccurate or know of other ways to contact Victoria's Secret please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Victoria's Secret.

What is GetHuman's Relationship to Victoria's Secret?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Victoria's Secret. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Victoria's Secret Contact Info

All Victoria's Secret contacts
Victoria's Secret Phone NumberBEST
Victoria's Secret Live Chat
Victoria's Secret Email Support
Victoria's Secret Help Desk
General customer information

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