Victoria's Secret Phone Number

Calling Victoria's Secret customer service faster by GetHuman

800-411-5116
Customer service
Current Wait: 21 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 until transferred

Reasons customers like you called recently

can i cancel my order. order number W*********
I bought a pair of Seamless Pink Tights in July and today I discovered a rip right in t...
Morning,**I am a company incorporated in Quebec. I sell items across Africa. Given that...
Jai fais une erreur sur ma commande en ligne je veux l’annuler
I just want to talk on the phone to a live person about my account. If thats not possi...
hi, I just received the order I placed, but two items are missing, plus I have to retur...
Ordered pajama set and don’t have a confirmation number or any information on when I wi...
I placed my Order today Around ** o clock. *I haven‘t received a confirmation Email yet...
Hi,*I've ordered two items a week ago on Victoria's Secret's site, and after receiving...
I accidentally placed the same order twice so it charged me for everything I bought two...
Hi! I’m fronte Italy. I’ve ordered some things in your official site. I’ve fine two ord...
I buy for *** € and the payment does not go through.* It says free shipping plus a shop...
i want to place an order
DPD says that my package arrived, but this is not the case. I mailed DPD, however I did...
I placed an order on November ** it was over $** and I see there is a promotion for...
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Customer Number 800-411-5116 - by the Numbers

Phone number to dial800-411-5116
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 0 until transferred
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, chat, web
Quality of communication59%
Quality of help62%
Customer votes7,374
Information last updatedFri Nov 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Victoria's Secret's Best Toll-Free/800 Customer Phone Number

This is Victoria's Secret's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Victoria's Secret agent. This phone number is Victoria's Secret's Best Phone Number because 38,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-411-5116 include Returns, Overcharge/Strange charge, Complaint, Refunds, Cancel or change order and other customer service issues. The Victoria's Secret call center that you call into has employees from Tennessee, New York, Nebraska and is open 24 hours, 7 days according to customers. In total, Victoria's Secret has 3 phone numbers. It's not always clear what is the best way to talk to Victoria's Secret representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Victoria's Secret - by phone or otherwise

While 800-411-5116 is Victoria's Secret's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Victoria's Secret customers, is by calling their 800-887-4930 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via tellvictoria@victoriassecret.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Victoria's Secret please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Victoria's Secret.

What is GetHuman's Relationship to Victoria's Secret?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Victoria's Secret. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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