Victoria's Secret Phone Number

Calling Victoria's Secret customer service faster by GetHuman

800-411-5116
Customer service
Current Wait: 22 mins (7m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 until transferred

Reasons customers like you called recently

Cancel my Victoria’s Secret card it’s been stolen
I placed an online order, over **.**, didn't get free shipping, today if over...
Bought wrong size of rhinestone knit jogger pants. Bought a large and need to exchange...
i have a coupon they sent me on my birthday $** off. i went to store bay side NY it wa...
good morning,* yesterday I placed an order on your site, *the shipping address is incom...
You need to cut ties with detained Uyghur workers. peoples are being beaten, tortured...
It is not a complaint but a pitch
scrivo dall'italia, ho fatto questo ordine circa due settimane fa, Order *E*********,*m...
My item is lost & tracking has not been updated since July ** Need to get new one s...
Order is lost & not updating since ****. Need to find out where it is & need new one sh...
Product is not being updated in tracking since July.**. It’s staying frozen on that day.
Hi! I placed order & tracking is not updating at all since **** There have been no up...
hi in my order the Bond Street shoulder bag with V-quilt studs that I paid € **.** was...
We have purchased two different kinds of perfumes, one kind of body lotion and one kind...
I want to lace an order
See more recent reasons for calling

Help me with my issue

Customer Number 800-411-5116 - by the Numbers

Phone number to dial800-411-5116
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 0 until transferred
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, chat, web
Quality of communication75%
Quality of help78%
Customer votes7,398
Information last updatedSat Aug 08 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Victoria's Secret's Best Toll-Free/800 Customer Phone Number

This is Victoria's Secret's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Victoria's Secret agent. This phone number is Victoria's Secret's Best Phone Number because 38,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-411-5116 include Returns, Complaint, Overcharge/Strange charge, Cancel or change order, Refunds and other customer service issues. The Victoria's Secret call center that you call into has employees from Tennessee, New York, Nebraska and is open 24 hours, 7 days according to customers. In total, Victoria's Secret has 3 phone numbers. It's not always clear what is the best way to talk to Victoria's Secret representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Victoria's Secret - by phone or otherwise

While 800-411-5116 is Victoria's Secret's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Victoria's Secret customers, is by calling their 800-887-4930 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via tellvictoria@victoriassecret.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Victoria's Secret please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Victoria's Secret.

What is GetHuman's Relationship to Victoria's Secret?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Victoria's Secret. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Victoria's Secret Contact Info

More Company Phone Numbers

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!