How do I talk to a human at this Victoria's Secret number?
A:Choose language, then stay on the line and don't press anything.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Victoria's Secret Card Member Service?
A:The average hold time is 6 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #2 most popular Victoria's Secret phone number out of 2. Click above to go back to the main customer service number and other contact information, including Victoria's Secret email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Victoria's Secret phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Choose language, then stay on the line and don't press anything.
Here is how our research team describes the way the Victoria's Secret phone system greets you: to obtain info about your credit card, press 1, to place a new order, press 2
What are the hours and when should I call?
Victoria's Secret operates the call center for this 800-887-4930 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 159 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Victoria's Secret phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Victoria's Secret staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Victoria's Secret is Thursday.The most busy day to call Victoria's Secret is Monday. Again, this is based on a sample of 159 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Sunday is 31% less busy than Monday
Mon
Monday is the busiest day
Busiest
Tue
Tuesday is 23% less busy than Monday
Wed
Wednesday is 34% less busy than Monday
Thu
Thursday is 74% less busy than Monday
Quietest
Fri
Friday is 49% less busy than Monday
Sat
Saturday is 34% less busy than Monday
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Victoria's Secret is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Victoria's Secret staffs the call center well on Thursday.
Why call this Victoria's Secret number?
Below is a sample of recent calls to Victoria's Secret, and their purpose. Are any of these similar to the reason you are trying to call?
Tracking order status: I'm trying to track my package if I cannot, I'd just like to cancel it, please.
Taken from a call on Wednesday, February 19, 2025 6:05 PM
Order status inquiry: I'm calling about an order that I placed and I'm having I'm getting messages that they don't have my correct address yet.
Taken from a call on Wednesday, February 19, 2025 5:55 PM
Missing order delivery: Apparently, the order that I placed I think that they delivered it to the wrong address.
Taken from a call on Sunday, December 8, 2024 4:40 PM
Wrong delivery address: I just saw that the item was delivered to some place else.
Taken from a call on Sunday, December 8, 2024 4:29 PM
Request for Spanish speaker: I need a Spanish speaker, please.
Taken from a call on Tuesday, August 6, 2024 6:11 PM