Victoria's Secret Member Services Phone Number

800-887-4930
Hold time now: 18 mins (avg 8)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Choose language, then stay on the line and don't press anything.
This is not the most popular Victoria's Secret phone number (it's ranked #2). Most customers call 800-411-5116 for support: Click here for best option

Other customers got on the phone recently because:

There is a certain bathing suit that I bought a few years ago that I cannot find. So I...
I am missing an item in my order
Bonjour. Je n'ai pas re*u tout les articles de ma commande E**********Je ne trouve auc...
Hi,*My order should be delivered on **th of April and now Victoria secret has cancelled...
I received a credit card but am not interested nor have I used the credit card. I would...
Bonjour,**Je n ai toujours pas re*u ma commande et cela fait plus de * semaines et en p...
I made an order since April ** and I still haven't received it even though the site ind...
problem with an online order and may Victorious secret credit card.
I’ve been expecting an order for two weeks now I had a re-order sent to me and it is st...
bonjour J’ai commander le ** avril sur victoria secret je nais toujours pas la commande...
I didn't receive my statement this month. Having lots of trouble with my mail but I we...
I didn’t receive any confirmation for my order but the money was debit from my bank account
Bonjour,*J’ai command* le grand coffret de Brume sur victoria’s secret, ils ont d*bit...
Want to pay my bill and I forgot my account information

Help me with my issue

Victoria's Secret Member Services Phone Number 800-887-4930 - Info & Statistics

Phone number to dial800-887-4930
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanChoose language, then stay on the line and don't press anything.
Average wait8
Current wait18
Rank (among phone numbers)2
Rank (overall)4
Alternate methodsphone or email or chat or web
Quality of communication78%
Quality of help89%
Customer votes3,059
Best phone number800-411-5116
Information last updatedSun May 15 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Victoria's Secret's 800-887-4930 Member Services Number

This Victoria's Secret phone number is ranked #2 out of 3 because 38,316 Victoria's Secret customers tried our tools and information and gave us feedback after they called. The reason customers call 800-887-4930 is to reach the Victoria's Secret Member Services department for problems like Returns, Overcharge/Strange charge, Complaint, Refunds, Cancel or change order. As far as we can tell, Victoria's Secret has call center locations in Tennessee or New York or Nebraska and you can call during their open hours 24 hours, 7 days. Victoria's Secret has 3 phone numbers and 7 different ways to get customer help. We've compiled information about 800-887-4930 and ways to call or contact Victoria's Secret with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Victoria's Secret

Calling Victoria's Secret at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Victoria's Secret Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Victoria's Secret's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Victoria's Secret in General

While 800-887-4930 is Victoria's Secret's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-411-5116 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Victoria's Secret help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 89% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Victoria's Secret Contact Info

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