Victoria's Secret Member Services Phone Number

Hold time now: 12 mins (avg 9)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Choose language, then stay on the line and don't press anything.
This is not the most popular Victoria's Secret phone number (it's ranked #2). Most customers call 800-411-5116 for support: Click here for best option

Other customers got on the phone recently because:

I am Virginia Strieker - I have telling anyone who will listen that I NEVER received my...
Not sure you guys have the right email for me. Scared I might not be able to track my p...
I opened up a credit card when I ordered and was suppose to receive an **.** coupon thr...
I need to cancel my VS & Pink cards I lost them. And need to reissue new ones so I can...
Good afternoon, on April * I made an online purchase by PayPal of $ ***.** which was de...
I ordered two products and only one was delivered. Order number: E*********
My most recent order was lost during shipping. Last update *******. Paid with Victoria...
My order went to my billing address. I do not live there. *I had put my shipping addres...
I was wondering why you stopped selling Pink hot crush body lotion, I can't find it any...
I just went to check the status of my order. And it says delivered!!!!!!! However it is...
Please bring Tease Glam back without changing the notes and please make it a permanent scent.
how can I redem my offer of earn ** bonus gift adding the last * digits of my victoria...
Ma commande est d*clar*e livr*e mais je n’ai rien re*u *Elle est cens*e *tre dans un re...
hello i would like to cancel my order *E*********

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Victoria's Secret Member Services Phone Number 800-887-4930 - Info & Statistics

Phone number to dial800-887-4930
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanChoose language, then stay on the line and don't press anything.
Average wait9
Current wait12
Rank (among phone numbers)2
Rank (overall)4
Alternate methodsphone or email or chat or web
Quality of communication77%
Quality of help88%
Customer votes3,059
Best phone number800-411-5116
Information last updatedTue May 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Victoria's Secret's 800-887-4930 Member Services Number

This Victoria's Secret phone number is ranked #2 out of 3 because 38,316 Victoria's Secret customers tried our tools and information and gave us feedback after they called. The reason customers call 800-887-4930 is to reach the Victoria's Secret Member Services department for problems like Returns, Overcharge/Strange charge, Complaint, Refunds, Cancel or change order. As far as we can tell, Victoria's Secret has call center locations in Tennessee or New York or Nebraska and you can call during their open hours 24 hours, 7 days. Victoria's Secret has 3 phone numbers and 7 different ways to get customer help. We've compiled information about 800-887-4930 and ways to call or contact Victoria's Secret with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Victoria's Secret

Calling Victoria's Secret at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Victoria's Secret Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Victoria's Secret's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Victoria's Secret in General

While 800-887-4930 is Victoria's Secret's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-411-5116 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Victoria's Secret help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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