Kohls.com Phone Number

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855-564-5705
Customer service
Current Wait: 18 mins (15m avg)
Hours: Mon-Sat 7am-10pm, Sun 9am-10pm CST; best time to call: 8:15am
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Reasons customers like you called recently

Need to reroute a package
RE: Order ************MISSING ITEMS!! **Hello, **I was hoping someone could help me. U...
I am missing my packages
I am missing my package
I was not given my $** Kohl’s cash credit on order ***********.*My kohls cash * is...
This $*** Kohl’s cash is not showing in my account! I want to know where it is...
I want my order to be sent to the store for pickup not my address. You mailed my order...
I had a **% off that expired yesterday. I placed an order last night to find out today...
I had $**.** kohl’s cash to use by ********. I went in to place an order yesterday to u...
My kohls cash isn't displaying in my wallet online?
I placed an order and it was received on sat. My email claims * rugs were delivered how...
I have the mic kohl's card. Tree is close to ***$. I'm using kohl's cash and you added...
I have a charge on my bill that needs to be removed. It’s $**.** for e-commerce I don’t...
None of Kohls cash listed
I made an order but it says it's sending to my parents and it needs to come to me
See more recent reasons for calling

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Customer Number 855-564-5705 - by the Numbers

Phone number to dial855-564-5705
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 7am-10pm, Sun 9am-10pm CST
Best time to dial8:15am
Navigate phone maze to a humanKeep pressing 0
Average wait
Current wait18
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat
Quality of communication65%
Quality of help70%
Customer votes7,482
Information last updatedSun Oct 17 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Kohls.com's Best Toll-Free/800 Customer Phone Number

This is Kohls.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kohls.com agent. This phone number is Kohls.com's Best Phone Number because 27,102 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-564-5705 include Cancel an Order, Refund, Track an Order, Place an Order, Complaint and other customer service issues. The Kohls.com call center that you call into has employees from Massachusetts, Indiana, California and is open Mon-Sat 7am-10pm, Sun 9am-10pm CST according to customers. In total, Kohls.com has 2 phone numbers. It's not always clear what is the best way to talk to Kohls.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Kohls.com - by phone or otherwise

While 855-564-5705 is Kohls.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Kohls.com customers, is by calling their 800-564-5740 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-564-5740 for Customer Service. If you think this information is inaccurate or know of other ways to contact Kohls.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Kohls.com.

What is GetHuman's Relationship to Kohls.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kohls.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Kohls.com Contact Info

All Kohls.com contacts
Kohls.com Phone NumberBEST
Kohls.com Live Chat
General customer information

Other Toll-free & Customer Numbers

Customer Service800-564-5740

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