Redbox Phone Number

Calling Redbox customer service faster by GetHuman

866-733-2693
Customer service
Current Wait: 20 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsNever Received MovieOvercharge on AccountReport Machine ProblemProblem With a RentalA different issue
Get to a live person fastest: Press 7

Reasons customers like you called recently

It tells me I have *** points but my phone say ****
8h ago
Redbox wouldn’t swipe card couldn’t pick up movie
17h ago
We just rented a dvd and later found out that it is Redbox’s birthday and that we can g...
21h ago
Promo code sent today didn't work
a day ago
I would like to use a promo code but I accidentally placed an order prior to entering t...
a day ago
Need to know if a movie is on there.
a day ago
I saw in my statement of my bank that u r charging me of $*.**, then it was add another...
a day ago
password did not work-requested temporary from Redbox and when used that advised no mat...
a day ago
It has took ** dollars and some odd cents
2d ago
I returned the move but red box is taking money off of my card my my name is nellie How...
2d ago
Promo code did now work
2d ago
The box is closed. I went to tent a movie and the screen was black. There was no way to...
2d ago
I just want to know if you have or will have a certain video please.
2d ago
I rented movies yesterday. The total was $*.** but Redbox charged my card...
2d ago
Friday there was a $*.** charge to my account for rental movies that I have already ret...
2d ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-733-2693 - by the Numbers

Phone number to dial
866-733-2693
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:45am
Navigate phone maze to a human
Press 7
Average wait
16
Current wait
20
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or email
Quality of communication
86%
Quality of help
61%
Customer votes
2,893
Information last updated
Sat Nov 16 2019 10:00:00 GMT+0000 (UTC)

Redbox's Best Toll-Free/800 Customer Phone Number

This is Redbox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Redbox agent. This phone number is Redbox's Best Phone Number because 48,744 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-733-2693 include Returns, Never Received Movie, Overcharge on Account, Report Machine Problem, Problem With a Rental and other customer service issues. The Redbox call center that you call into has employees from Texas, Louisiana, Arkansas, Virginia and is open 24 hours, 7 days according to customers. In total, Redbox has 1 phone number. It's not always clear what is the best way to talk to Redbox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Redbox - by phone or otherwise

While 866-733-2693 is Redbox's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Redbox customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Redbox please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Redbox.

What is GetHuman's Relationship to Redbox?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Redbox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Redbox Contact Info

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