Redbox Phone Number
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Current Wait: 22 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:45am
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Reasons customers like you called recently
Blu-ray rather than dvd was purchased
we have become sick and have * movies how do I sanitize them? we just found out we have covid
Order item is very bad and I'm booking oneplus brand and delivery box in another brand...
They keep trying to charge me a late fee and it looks like there was something wrong on...
I rented three movies in which two of them will not play in my DVD player it says inser...
My debit card was used without my consent. I did not rent from redox. I want to dispute...
Uknown charge on my account. Says I bought a movie but I know for sure I didnt!!
I want to know what's going with the charges charged to my card.. it was out of the blu...
I am being charged for movies that I never rented, my card was stolen. I reported it t...
Is there anyone answering the phone for area code ***** my wife and i have been trying...
cant get in touch with any costumer service representatives. got charged for * movies o...
charged for two movies on accident . only got one. didn't get original movie i wanted t...
Didnt get a receipt and * movie missing
I accidentally rented a movie at the wrong Redbox location and I already rented it and...
Look I'm not going to give more information out here because we're back. I already I di...
See more recent reasons for callingHelp me with my issue
Customer Number 866-733-2693 - by the Numbers
Phone number to dial866-733-2693
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:45am
Navigate phone maze to a humanPress 7
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, email
Quality of communication86%
Quality of help61%
Customer votes2,893
Information last updatedSun Sep 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Redbox's Best Toll-Free/800 Customer Phone Number
This is Redbox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Redbox agent. This phone number is Redbox's Best Phone Number because 48,744 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-733-2693 include Returns, Problem With a Rental, Never Received Movie, Overcharge on Account, Report Machine Problem and other customer service issues. The Redbox call center that you call into has employees from Texas, Louisiana, Arkansas, Virginia and is open 24 hours, 7 days according to customers. In total, Redbox has 1 phone number. It's not always clear what is the best way to talk to Redbox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Redbox - by phone or otherwise
While 866-733-2693 is Redbox's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Redbox please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Redbox.
What is GetHuman's Relationship to Redbox?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Redbox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.