Kohl's Phone Number

Call Kohl's customer service faster with GetHuman

  • Calls Kohl's's Customer Service department
  • The average hold time is 17m
  • Hours are Mon-Sat 6am-11pm, Sun 9am-10pm CST
  • The best time to call is 9am
  • Popular issues for this call center: Cancel an Order, Refund, Track an Order, Place an Order, and Complaint.
  • Reach a live Kohl's agent: Press 1, then 1, then 0

Reasons customers like you called recently

Product is defective and doesn’t heat. Been trying to reach khols for over a week, need...
Looking for an order for which we don’t have the order number. The automated system is...
I want to order and ship to a US address. I can’t even access the website because I am...
I am trying to use the Kohls app while out of the US. It says you don’t ship outside of...
I want confirmation of your receipt of my return. Plus refund *I don’t know why this ha...
Why is my card’s available credit $*?
It is the first of the month and I do not see that my Kohls rewards cash has been issue...
Somebody open in account in my name and it’s not me
I had trouble putting an order through on June **, so I called and placed it over the p...
Hello, I had a return at my house for UPS to pickup to take back to you. I have had ma...
I am trying to find out when LEVI *** ORGINAL FIT, COLOR ANCHOR IN SIZE ***** WILL BE I...
This happened in Louisville KY at the store on Bardstown Rd in Fern Creek!! My issue st...
I returned an item via mail using the order form and followed all instructions. It has...
I need to exchange some sweatpants for a larger size. I made this purchase online. The...

Kohl's Customer Phone Number 855-564-5705 - Stats

Phone number to dial855-564-5705
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 6am-11pm, Sun 9am-10pm CST
Best time to dial9am
Average wait17 minutes
Current wait20 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, facebook, web
Quality of communication76%
Quality of help89%
Customer votes348
Information last updatedFri Mar 01 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Kohl's's Best Toll-Free/800 Customer Phone Number

This is Kohl's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kohl's agent. This phone number is Kohl's's Best Phone Number because 3,588 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-564-5705 include Cancel an Order, Refund, Track an Order, Place an Order, Complaint and other customer service issues. Rather than trying to call Kohl's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or facebook or web. In total, Kohl's has 2 phone numbers. It's not always clear what is the best way to talk to Kohl's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Kohl's - by phone or otherwise

While 855-564-5705 is Kohl's's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Kohl's customers, is by calling their 800-564-5740 phone number for their Kohl's Card department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Kohl's please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Kohl's.

What is GetHuman's Relationship to Kohl's?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kohl's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Kohl's Card800-564-5740

Beyond the Phone Number

There are other ways to get in touch with Kohl's, including live chat and their website / help desk and through Facebook / Messenger. Visit our Kohl's Customer Service page for more information.
Kohl's Customer Service

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