Equifax Customer Service Phone Number

800-846-5279
Hold time now: 43 mins (avg 19)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human, just wait
Equifax's #1 Phone Number

Other customers got on the phone recently because:

need to add telephone number for my consumer statement section
need a new password, equifax promised to email me a link to setting up a new password...
I chose your "free monitoring", after your breach my claim * is PFRKU-*VH*G Name Dwayne...
My wife and I are unable to manage our freeze online, unable to logon.
Dispute Capital One*Walmart account. I am NOT an authorized user.
i want to reset my password and your system stated you will send me an email with a lin...
remove credit report freeze
I cannot access my equifax online dispute or credit report after multiple attempts to f...
Want to discuss security breach.
My score dropped ** points after I applied for a pre-qualified card that said it would...
I've been locked out of my.equifax for a long time now. I've tried multiple times to fa...
I cannot access my.equifax online. I've tried multiple times to fax information over an...
Locked out of Equifax completely. Need to report Fraud
I placed credit freeze and want to remove and I sent all proven documents showing I was...
Help me with my issue

Equifax Customer Service Phone Number 800-846-5279 - Info & Statistics

Phone number to dial800-846-5279
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:30am
Navigate phone maze to a humanDirect to human, just wait
Average wait19
Current wait43
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or email or facebook or web
Quality of communication82%
Quality of help47%
Customer votes78,522
Best phone number866-640-2273
Information last updatedTue Jan 14 2020 08:00:00 GMT+0000 (UTC)

Equifax's 800-846-5279 Customer Service Number

This Equifax phone number is ranked #2 out of 14 because 187,800 Equifax customers tried our tools and information and gave us feedback after they called. The reason customers call 800-846-5279 is to reach the Equifax Customer Service department for problems like Unfreeze Credit, Freeze Credit, Dispute a Charge, Locked Account, Credit Score Change. As far as we can tell, Equifax has call center locations in India or Philippines and you can call during their open hours Mon-Fri 9am-5pm EST. Equifax has 14 phone numbers and 18 different ways to get customer help. We've compiled information about 800-846-5279 and ways to call or contact Equifax with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Equifax

Calling Equifax at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Equifax Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Equifax's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Equifax's phone numbers against each other.

Contacting Equifax in General

While 800-846-5279 is Equifax's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-640-2273 is their best customer phone number overall, and we have put together a comparison of their 18 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Equifax help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 47% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Equifax.
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