Citibank Student Loans Phone Number

800-967-2400
Hold time now: 22 mins (avg 11)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 for English and press 0# until you get a human
This is not the most popular Citibank phone number (it's ranked #4). Most customers call 800-374-9700 for support: Click here for best option

Other customers got on the phone recently because:

I need to know how to endorse a check that is made out to my business, but I shut the b...
Error adding debit card to Apple wallet ****
Replacement card has not been delivered
I need to open a personal international account
I need information on an international personal account
I just got a Citi credit card. My main interest*is to use the Virtual Card feature to...
Me and my husband opened a saving account a few days ago. So, can I get a document that...
According to my credit report I have an account with Citi bank. This is false. I did n...
Y'all close down my account last year n I haven receive my money yet can yall please se...
I just checked my credit report. I have a entry stating I have an account with Citi Ba...
Cannot send money from CashApp
I mistakenly disputed a valid charge on my statement.*As a result my card was canceled...
I need to arrange making deposits to a satisfied recipient.
I am an estate agent with Dexters in London. Citibank owns a property in South Kensingt...

Help me with my issue

Citibank Student Loans Phone Number 800-967-2400 - Info & Statistics

Phone number to dial800-967-2400
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingStudent Loans
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1 for English and press 0# until you get a human
Average wait11
Current wait22
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or web or chat or twitter
Quality of communication79%
Quality of help88%
Customer votes7,729
Best phone number800-374-9700
Information last updatedTue Jan 31 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Citibank's 800-967-2400 Student Loans Number

This Citibank phone number is ranked #4 out of 7 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-967-2400 is to reach the Citibank Student Loans department for problems like Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 800-967-2400 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank Student Loans can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's Student Loans department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citibank in General

While 800-967-2400 is Citibank's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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