Citibank Student Loans Phone Number

Hold time now: 21 mins (avg 8)
Best time to call: 2:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 for English and press 0# until you get a human
This is not the most popular Citibank phone number (it's ranked #4). Most customers call 800-374-9700 for support: Click here for best option

Other customers got on the phone recently because:

Complete credit card application already in process
Hi, I would like Citibank to issue me a new refund check for the amount $ **.**.*I mis...
Hi , I received a notice dated Jan. *, *****stating i had not cashed a refund check for...
Need to check account on check to see if the account is good
I received a pin number for a card. I did not apply nor did I receive a card from citib...
I need to pay my mortgage payment
I received a check from citi bank that I dont know if I should cash or if its a bad check
idenitytheft * accounts open that i did not do
I'm Alphonsa Monica,*I'm using a Citi acct and I would like to close that acct as I can...
Special WORD in your requirements. I don't remember giving you a 'special word' when I...
I was approved for an account but I can't register without my account number. I need my...
I want to enroll on overdraft protection
A payment on behalf of the United States Postal EPS account was sent your institution i...
I would like to pay off my government travel card bill.

Help me with my issue

Citibank Student Loans Phone Number 800-967-2400 - Info & Statistics

Phone number to dial800-967-2400
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingStudent Loans
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanPress 1 for English and press 0# until you get a human
Average wait8
Current wait21
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or web or chat or twitter
Quality of communication76%
Quality of help51%
Customer votes7,725
Best phone number800-374-9700
Information last updatedThu Jan 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Citibank's 800-967-2400 Student Loans Number

This Citibank phone number is ranked #4 out of 7 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-967-2400 is to reach the Citibank Student Loans department for problems like Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 800-967-2400 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank Student Loans can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's Student Loans department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citibank in General

While 800-967-2400 is Citibank's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 51% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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