Citibank Student Loans Phone Number

800-967-2400
Hold time now: 15 mins (avg 10)
Best time to call: 10:15am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 for English and press 0# until you get a human
Citibank's #1 Phone Number

Citibank Student Loans Phone Number 800-967-2400 - Info & Statistics

Phone number to dial800-967-2400
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingStudent Loans
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 1 for English and press 0# until you get a human
Average wait10
Current wait15
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or web or chat or twitter
Quality of communication78%
Quality of help89%
Customer votes7,727
Best phone number800-374-9700
Information last updatedThu Jun 21 2018 09:00:00 GMT+0000 (UTC)

Citibank's 800-967-2400 Student Loans Number

This Citibank phone number is ranked #4 out of 7 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-967-2400 is to reach the Citibank Student Loans department for problems like Complaint, Dispute or challenge charge, Account issue, Technical or service issue, Cancel or change account. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 800-967-2400 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank Student Loans can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's Student Loans department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Citibank's phone numbers against each other.

Contacting Citibank in General

While 800-967-2400 is Citibank's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 89% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Citibank.
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